Receptionist

2 weeks ago

Windermere, United Kingdom Storrs Hall Hotel Full time

**Receptionist**

**24.5k per annum plus benefits**

**Based Bowness - accommodation provided if required**

Storrs Hall is a spectacular Grade II listed Georgian Mansion Hotel, with a beautiful location and stunning grounds, on the shores of Lake Windermere. With a focus on a warm family ethos and exemplary service, we have a busy reception and a superb working environment. Providing opportunities for training and progression, we are looking for a personable individual who wants to build a rewarding career with long term prospects.

**Benefits**
- Competitive pay
- 28 days holiday including bank holidays
- Share of staff gratuities each month
- En suite staff accommodation available if required
- Uniform provided
- Homemade meals on duty
- Staff discounts, as well as friends and family discounts
- Employee assistance programme - with 24 hour helpline with experts in law, personal finance, family matters and mental health
- Training and development
- Annual anniversary bonus
- Pension scheme
- Staff parties and social events throughout the year
- Birthday gift
- Car parking on site
- Employee referral bonus

**Main Responsibilities as Receptionist**
- Managing a busy switchboard
- Providing the first point of contact for customers, meeting and greeting
- Checking in and out, handling all guest requests
- Handling all reservations
- Taking payments
- Handling general administrative tasks

**Skills and Qualifications**
- Strong customer service experience - front of house / Reception experience would be an advantage but not essential
- Great communication skills
- Highly organised and IT literate
- Good administrative skills
- Well presented, personable and courteous

**Job Types**: Full-time, Permanent

Pay: £24,500.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Windermere: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 12024

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