Quality Assurance Assistant

Location: Support Office (Alcester)

**An exciting new opportunity for someone with experience in the world of compliance, quality assurance, admin or auditing.**

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide. The role of Assistant Compliance Business Partner is crucial in ensuring the success of our Central region by maintaining accurate files and ensuring we meet the standards set by CQC.

If you have impeccable attention to detail and a passion for all things compliance, read on as this could be the role for you

**Main responsibilities**:

- To support the regional compliance function and ensure there is a compliance driven culture across the region
- To support the regional teams in the completion of internal compliance audits
- Ensuring the branches complete their actions plans when issued as directed by the Regional Compliance Business Partner
- To initiate, prioritise and manage a process for reviewing branches and live-in service that are underperforming within compliance and report any findings to the Regional Compliance Business Partner
- Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards
- To support the Compliance Director and Regional Compliance Business Partner in the continual development of the Helping Hands brand

To be successful in this role you will be self motivated and will be passionate about person centered care. You will ideally have previous experience of compliance within the healthcare sector or very strong administration skills.

**Benefits**:

- Competitive salary of up to £26,000 per annum
- Employee Assistance Programme
- Benefits portal with access to a wide range of retail and hospitality vouchers
- Pension
- 23 days annual leave + Bank holidays

**An exciting new opportunity for someone with experience in the world of compliance, quality assurance, admin or auditing.**

Helping Hands are one of the UK's leading providers of home based care and central to our ethos as a business is the high quality service we provide. The role of Assistant Compliance Business Partner is crucial in ensuring the success of our Central region by maintaining accurate files and ensuring we meet the standards set by CQC.

If you have impeccable attention to detail and a passion for all things compliance, read on as this could be the role for you

**Main responsibilities**:

- To support the regional compliance function and ensure there is a compliance driven culture across the region
- To support the regional teams in the completion of internal compliance audits
- Ensuring the branches complete their actions plans when issued as directed by the Regional Compliance Business Partner
- To initiate, prioritise and manage a process for reviewing branches and live-in service that are underperforming within compliance and report any findings to the Regional Compliance Business Partner
- Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards
- To support the Compliance Director and Regional Compliance Business Partner in the continual development of the Helping Hands brand

To be successful in this role you will be self motivated and will be passionate about person centered care. You will ideally have previous experience of compliance within the healthcare sector or very strong administration skills.

**Benefits**:

- Competitive salary of up to £26,000 per annum
- Employee Assistance Programme
- Benefits portal with access to a wide range of retail and hospitality vouchers
- Pension
- 23 days annual leave + Bank holidays