Security Control Room Operator

**Duties/Responsibilities**: **Location: RSA - Horsham** **Salary: £14 per hour** **Working Hours: Adhoc Hours** **Contract Type: Zero Hour Contract** **About EMCOR UK**: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. **Role overview**: Looking for a Security Officer with both a manned guarding licence as well as CCTV licence. Experience of working in a busy control room environment within the corporate sector would be beneficial. Great customer service and the ability to work well under pressure are essential. The role will support both a national control centre as well as locally, our front of house team. Some one who lives within reasonable driving distance to Horsham would be critical as some requests for support may be a short notice. **What you'll do**: - CCTV monitoring - Managing of an access control system and responding to alarms - Liaising with supply partners to log & resolve issues with security systems in a timely manner - Exchanging all necessary information to colleagues during shift handover - Develop and maintain relationships with the client and key stake holders - Support with maintaining accurate site administration files - Ensure that all relevant processes are procedures are always adhered too - Logging incident forms for security issues or breaches in procedure. - Supporting the Security Manager with any project work or ad-hoc task - Arranging permits & supervising access remotely into secure data critical rooms **Person Specification**: **Who you'll be**: - Strong written and verbal communicator with a high level of interpersonal skills - Willing to work as part of the team and strive to develop within the role Able to use MS Office - Outlook, Excel, Word and SharePoint to a good level - Advantageous 4 on 4 off working 12hrs Shifts which includes days & nights as well as Bank Holiday working Benefits. - **Benefits**: **Benefits** - 25 Days holidays + Bank holidays - Holiday Buy Scheme - up to 5 days a year - Industry leading Maternity & Paternity Policies - Refer a Friend scheme - worth £500 per referral - GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining - Extensive Learning & Development opportunities, including opportunities for progression. - Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover. - Bike To Work Scheme - Paid volunteering and charity days - Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. - Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. **At EMCOR UK, we embrace and celebrate diversity in all its forms.** **We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. **Join us in building a better world at work.** **#LI-CC1