Credit Controller

7 days ago

Crewe, United Kingdom Dickson O'Brien Associates Full time

**Our client based in Crewe is looking to recruit a Credit Controller on a Permanent basis**

**Summary and Key accountabilities of the role**:

- **Cash Collection**: Actively chase all overdue debt and pre-emptive calls to ensure invoices due are paid on time in line with payment terms and credit limits.
- **Order Release**: Review stopped orders regularly for release and work alongside our Sales Depots where to clear any overdue balances or queries.
- **Query Management**: Identify queries and liaise with our Sales Depots to effectively resolve customer queries to maintain good customer services levels.
- **Ledger Management**:Regular debt ledger review, account reconciliations and unallocated cash
- **Policies and procedures** applicable to the area of responsibility are adhered to

**Skills and experience required**:

- Good telephony manners with experience in high volume inbound and outbound calls.
- Good communicator and relationship building skills
- Credit Control or Customer Services experience
- IT skills - intermediate PC knowledge; competent user of Microsoft Office

**What is on offer**:

- Full time hours: Monday-Friday on a rotational shift pattern
- Saturdays in the peak winter months Oct - Mar (shifts on a rotational basis)
- 25 days holiday
- Contributory Pension Scheme
- Health Cash Plan

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