Care Navigator/receptionist

1 week ago


Wollaton West, United Kingdom Wollaton Park Medical Centre Full time

**Job Summary**
Wollaton Park Medical Practice is a friendly, seven partner GP practice with approximately 10,700 patients. We are committed to providing patient-centred care in a happy, supportive and well-organised working environment

**Duties**
- Assist patients in understanding their healthcare options and available services.
- Coordinate appointments and follow-ups with healthcare providers.
- Maintain accurate records of patient interactions and care plans using data entry skills.
- Utilise Microsoft Office and SystmOne for documentation and communication purposes.
- Manage administration tasks such as repeat prescriptions, new registrations and general enquiries. This list is not exhaustive.
- Provide administrative support to the healthcare team as needed.
- Demonstrate professionalism in all communications, both over the phone and in written correspondence.
- Strict Confidentiality is required within this role.
- We require flexibility on days & hours, which are to be agreed, but one day must include a Friday.

**Qualifications**
- Previous office experience is essential to ensure smooth operations within the role.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent organisational skills to manage multiple tasks efficiently.
- Proficient typing skills for accurate data entry and documentation.
- Prior Reception experience is preferred to support administrative functions effectively but not essential.

**Job Type**: Part-time

Pay: From £12.21 per hour

Expected hours: 28 per week

**Benefits**:

- Company pension
- On-site parking

Work Location: In person



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