Receptionist

**About The Company**:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the Business & Industry market.

Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.

**About The Role**:
We are looking for an experienced Receptionist to join our team for one of our key contracts in Bristol. This is a busy role with a lot of security responsibility so if you enjoy a challenge and are quick to pick up, retain and use new information we’d love to hear from you

**Working Pattern**:You will be working 4 afternoon shifts and 1 morning shift per week.
You will be working across two sites in East Cowes and will need your own transport due to 6am start on Fridays. As you will be relieving the nightguard, at the end of their 12-hour shift, reliability and punctuality are essential qualities for this role.

As a receptionist, you will be the first point of contact for visitors and callers, providing a professional and welcoming service. Reporting to the Facilities Manager, you will handle a variety of administrative tasks to support the smooth operation of the office.

**As part of your role, your key responsibilities will include, but are not limited to**:

- Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
- Responsibility within the security function. Including CCTV monitoring
- Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
- Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
- Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
- Provide general administrative support to the team, including filing, data entry, and managing office supplies.
- Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
- Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
- Attention to the smallest details is essential
- Ensure accurate and timely communication within the office, relaying messages and information promptly.
- You must have the right to work in the UK
- Professional demeanour and appearance
- Strong communication skills, both verbal and written
- Ability to multitask and stay organised in a fast-paced environment
- Proficiency in using office equipment like phone systems and copiers
- Friendly and welcoming attitude
- Reliable and punctual, with a strong work ethic
- Due to the security aspects of this role, we will need to BPSS-clear any successful applicants which includes a DBS. If successful, you will be expected to complete SIA security guard training and licensing upon completion of your probation period.

**How to Apply**: