Sales Cordinator

_In 1965, Lionel Hitchen founded a business sourcing, creating, manufacturing and supplying the finest flavour ingredients. Today, over five decades later, Lionel Hitchen is still an independent family-owned company, driven by that same passion._
- Our success has seen the business grow over the years, laying down robust roots with suppliers and working closely with customers. From our manufacturing base in the UK, we now supply an extensive range of flavour ingredients to the food and beverage industries around the globe._
- Continuing our company growth, we are currently looking for a new Naturally Fabulous team member to join the Lionel Hitchen family_

**Duties will include but are not limited too**:
Provide support to the Sales team, including:

- Process sample and quote requests for prospects, in liaison with Account Managers
- Manage relevant parts of the Onboarding process for new customers
- Manage the department’s WCM action tracker liaising with SMT members as required
- Manage the ACORN (infrequently manufactured products) log process for reinstating products for sample/sale
- Assist with gathering samples & collateral for customer presentations
- Assist with organising events and exhibitions
- Issue the ‘Standard and delisted Products list’ information to the distributors and sales team.
- Send out Specifications and SDS sheets as requested.
- Assist with documenting the department’s SOPs (Standard Operating Procedures) and training matrix
- Maintain a directory and inventory of sales support materials, ensuring all resources are current and accurate, and coordinate the creation of new materials as needed
- Proofread copy as required
- Arrange travel bookings, dinners and lunches for the sales team, customers and distributors.
- Provide the department with reports when requested
- Support Marketing in delivering agreed activities within the Annual Plan.

**Essential criteria**:

- Excellent working knowledge of MS Office (Word, Excel, Powerpoint, Outlook)
- Excellent organisational and prioritisation skills
- Ability to work effectively using internal databases and reporting systems
- Excellent communication skills with friendly and professional telephone manner
- Accuracy, precision, attention to detail
- Enthusiasm, self-motivation and a “can do” attitude, with the ability to manage own workload effectively
- Flexibility and willingness to carry out a variety of urgent and routine tasks
- Excellent literacy and numeracy skills
- Customer Services or Sales Administration experience
- Interest in food & drink products

**Desirable**:

- Proficiency with CRM systems, preferably MS Dynamics

**Salary**: From £26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company car
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Andover: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Andover

Reference ID: SC01