Business Support Administrator
3 days ago
Ian Williams has an exciting opportunity for a customer focused **Business Support** **Administrator** to join its established and growing team in Chipping Sodbury. **We offer a hybrid working environment; a blend between home and office-based working.**
Business Support are integral to the operational team’s successful delivery of our repairs and maintenance services, and we seek someone who relishes being such an important part of our thriving maintenance business.
**Benefits**:
- Be part of a company profit share scheme
- Let us help you prepare for your future with an employer pension contribution of up to 3%
- 23 days annual leave, buy up to 5 days or sell up to 3 days per year
- We want our employees to have a well-balanced work/ life balance, therefore flexible working patterns would be considered.
- Access to an employee assistance program to support employee’s health and wellbeing
**The Business Support Administrator role**:
You will value first class customer service and enjoy facilitating strong working relationships within your immediate and wider teams, internally and externally to ensure the continued success of Ian Williams within our responsive maintenance work stream.
Core tasks will include:
- Conducting a range of scheduled and reactive administrative tasks including answering high volume calls from customers, operatives and managers, data input, timesheet and wages processing for payroll runs, invoicing, letter writing and high volume, multiple mailbox management.
- You will also be responsible for supporting the procurement and ordering of site materials, processing purchase order numbers, taking queries from the operatives, contracts managers and the client/customer whilst seeing tasks through to completion/resolution.
**What will I bring to the Business Support Administrator role?**
- Education to GCSE level or equivalent (to include Maths and English)
- You will have an **initiative-taking and adaptable** approach to work; we are not looking for the finished article, but welcome and encourage anyone with customer service based administrative experience and the right **willingness, drive, and commitment to deliver, **to apply
- Excellent IT skills MS Office, Outlook, and Excel (basic level),
- A pro-active and can-do attitude for a fast-paced, reactive office environment
**Additional Benefits include**:
- Annual pay reviews
- Enhanced maternity/ paternity pay
- Training and development opportunities
- Trade discounts from our preferred suppliers for you and your friends and family
- Specsavers vouchers
- For information on all other additional benefits we do, to enhance your work/life balance please visit our website
If you think you have what it takes to become our **Business Support Administrator, **then click “Apply” now
**About Ian Williams Ltd**
Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.
**Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.
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