Commercial Analyst

**FirstBus are looking for a Commercial Analyst to join us in Glasgow, Scotland on a 12 month fixed term contract**

As a Commercial Analyst, you will work as a key member of the Scotland commercial team, ensuring that robust dataanalysis and evaluation of customer insight sit at the heart of ourdecision-making processes.

Withsupport from our central data and analytics team, you will be responsible for commercialanalysis in Scotland and will embed an insight-led approach, to make informed decisions in the Operating Company.

You will play a vital role in helping us meet the new needs of our customers, so that we are constantly evolving. From rolling out a modernised fleet, to achieving key sustainability goals, we need more brilliant people like you, to do the right thing forour customers, ourcommunities and our planet

**This 12 month fixed term contract has the potential to be extended.**

**We lcome to FirstBus**

Hello. FirstBus is one of the country's largest busoperators - taking 1.6 million customers to their destinations every day. We're a forward-looking business at the forefront of bustechnology, leading the way on contactless payments, mobile Apps and realtime information. Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.

**What will you be doing?**
- Using data and insight to proactively monitor business performance and identify emerging trends and issues
- Working with the local commercial, network and marketing teams, to identifyopportunities for passenger and revenue growth
- Generating ideas to enhance and grow our network, utilising planning tools and building the required evidence and arguments to proceed
- Making suggestions within ourbus networks to improve their efficiency and effectiveness
- Monitoring retail channels and products, leading on innovative and evidenced suggestions for price points
- Supporting the preparation of the revenue budget and forecasts
- Working within a divisional framework, providing regular revenue, channel and passenger performance reports with relevant commentary and insight
- Using market information provided by the central analytics team to understand why external factors impact demand on bus travel and make recommendations based on thatinsight
- Providing analyticalsupport for new business initiatives within Scotland
- Acting as the Operating Company champion for dataanalysis, ensuring that the central investment in improved systems is utilised across the Operating Company
- Liaisingwith colleagues in the central analytics team and in other operating companies, to ensure best practice analysis is shared

**What are we looking for?**
- An inquisitiveindividual willing to question the status quo
- Ability to use data and insight to confidently build and present arguments for change
- Ability to present complex data into key succinct arguments
- Ability to work well in a changing environment and plan for a range of scenarios
- Capable of managing and balancing own workload and working to deadlines
- Confidently able to provide own input to budget and financial predictions planned in advance and submitted on time
- Good analytical and communication skills combined with business acumen, pragmatism and an excellent sense of diplomacy
- Significant experience and effective use of Microsoft Excel, PowerBI and SQL

**What can we offer you?**
- Hybrid Working
- 25 days Annual Leave + Bank Holidays
- Free bus pass for you and your family on joining
- First Xclusives - Discounts on many high street brands, supermarket's, holiday's and cinema tickets, to name a few
- First My Rewards - Discounted train travel for you and your family after 6 months service - travel as far as London for £6
- Generous pension and shares scheme
- Employee Assistance Programme - 24hr, 365 days a year mental health support

We put a big focus on physical and mental wellbeing at FirstBus. We recognise that anyone can be affected by the stresses and strains of work, or life outside it. You'll find a range of health-promotioninitiatives, and you will have 24/7 access to ourconfidentialEmployee Assistance Programme.