Restaurant Waiting Staff

2 weeks ago

Aberdeen, United Kingdom The Marcliffe Hotel and Spa Full time

The Marcliffe Hotel & Spa is one of Scotland's finest luxury and elegant five-star Scottish country retreats has a new and exciting opportunity for Restaurant Waiting Staff.

With its warm ambiance and picturesque setting on the outskirts of the historic city of Aberdeen. The Marcliffe hosts 40 bedrooms, function suites ranging from 350 to smaller private dining and fine dining restaurant. The Hotel offers vast opportunities for clientele to enjoy some of Scotland's finest local delicacies in addition to activities such as world renowned golfing, fishing and famous whisky trails.

As Restaurant Waiting Staff you must ensure all guests are served to the Hotel's standards in the Restaurant. The highest standards of hospitality are demonstrated at all times within all food and beverage areas. You must be 18 years and over.

**Duties and Responsibilities**:

- Greets guests and present them with the menu.
- Inform guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guests and also try to upsell.
- Take food and beverage orders from the guests.
- Obtain revenues, issuing receipts, accepting payments, returning the change.
- Perform basic cleaning tasks as needed or directed by a Supervisor.
- Filling in for absent staff as needed.
- Communicate to the guests and provide assistance with their queries.
- Co-ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food to the guests as per the course of order.
- Observe guests and ensure their satisfaction with the food and service.
- Open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently (uniform provided).

**Experience**:
Previous serving experience is required. Excellent oral communication skills required. Positive interpersonal skills required. Can handle local language and English.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: From £9.50 per hour

Additional pay:

- Tips

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Aberdeen, AB15 9YA: reliably commute or plan to relocate before starting work (preferred)

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