Airport Lounge Host

5 days ago

London Heathrow Airport, United Kingdom DO & CO Full time

**DO&CO - Lounge Host - Heathrow**
- **Salary: £11.00 per hour**_
- **Day Shift: Early Shift 04:45 -14:00 - Mid Shift 11:00 - 20:00 - Late Shift 13:45 - 22:00**_
- ** **_**_permanent_**

We’re passionate about our quality food and service and we want you to be too You’ll be working in a large, high volume and fast paced environment, so, bring your energetic approach to work alongside your hunger to develop your skills to produce our top-quality cuisine.

Whilst we value experience, the most important thing to us is your personality, adaptability, charm & team player spirit

We take pride in developing our own people to future success. What can start in London can take you across the globe throughout other exciting parts of our worldwide business.

**Job Summary**:
Service of food and drinks, handling à la carte food orders, looking after the service of food, wines, cocktails, and coffee, strong communications skills, strong customer service focus and a friendly positive attitude.

**_What you’ll be doing: _**
- Making a note of our lounge guest food requests
- Serving of food and beverages to lounge guests
- Clearing and setting up of tables for dining purposes
- Maintaining the buffet - replenishing food items, explaining dishes on the buffet and assisting with service
- Polishing of cutlery, crockery, and glassware
- Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
- Attend to passenger queries and complaints
- Consult the supervisors and managers as and when required
- Liaise with the bar person and culinary team with regards to food and drinks orders
- Ensuring that all food and beverage related services are provided as per Qatar Airways standards (these will be provided during the service training provided by Qatar Airways management)
- Assisting the cleaning team in the lounge and back-of-house areas during non
- passenger usage

**_What’s essential for us?_**
- Great Team player
- Self-motivated attitude
- Confident working in a team
- Able to communicate effectively in English
- Right to work in the UK

**_What we offer: _**

Opportunity to travel the world while working with paid travel and accommodation provided

Consistent training to support your progression within the organisation

**_Learn about DO&CO: _**

DO & CO’s restaurant know-how, which has since been lifted to the skies, and the influence of international event catering have given the classic DO & CO airline product that incomparable character which makes it so unique. Thanks to an innovate service concept, high and uncompromising quality standards and an unmistakeable on-board product range that leaves no wish unfulfilled, DO & CO, together with its partner airlines, has been a benchmark in the airline industry for many years.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- London Heathrow Airport, Greater London: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

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