Customer Service

1 week ago


Sunderland, United Kingdom Search Consultancy Full time

Customer service - part time
Sunderland
Monday - Friday 35 hours per week
October 31st start dates
Initially 6 months, potential to go perm
Weekly Pay £13.58 per hour

Do you want to work for an industry leading Financial Services business? Have you got experience dealing with complex customer queries?
If you answered YES then this is the role for you
Duties and Responsibilities:

- Offering end to end service for business customers
- Dealing with complex amendments and queries
- Completing payments and processing invoices
- Completing a wide range of customer activities
- Maintaining relationships through excellent communication both written and verbal
- Providing a world class service to business customers and building relationships
- Taking ownership of workload and working towards SLA's
Person Specification:

- Able to manage time sensitive tasks
- Excellent time management
- Strong PC Skills including Microsoft
- Experience working in a pressurised environment
- Ability to manage your own workload with accountability
*
Package:

- A competitive basic salary
- 6 weeks training
- Flexible working (Hybrid)
- Weekly pay
- No weekend work
Criminal record check
Credit check
Employment references
CIFAS



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