Support Worker

Are you ready for your next career move CWC Group is developing an exciting new service to include bespoke Supported Living accommodation and care in the South Belfast & Carryduff Areas. We have two positions available for the right candidiates who can lead a team of support workers in delivering high-quality, person-centred care and support to individuals with learning disabilities, mental health needs, or other support requirements within a supported living setting. The Team Leader will ensure services are delivered in line with regulatory standards, internal policies, and the values of our organisation.

**DETAILS**

No of Positions: X2 (48hrs per week, 12 hr shift pattern) - Ability to work flexible hours including nights, evenings and weekends.

**Job Purpose**:
To lead and support a team of support workers in delivering high-quality, person-centred care and support to individuals with learning disabilities, mental health needs, or other support requirements within a supported living setting. The Team Leader will ensure services are delivered in line with regulatory standards, internal policies, and the values of the organisation.

**Key Responsibilities**:
**Team Leadership**:

- Provide effective leadership and supervision to support staff.
- Organise staff rotas and ensure appropriate cover at all times.
- Support recruitment, induction, and ongoing development of staff.
- Conduct regular supervision, appraisal, and performance management.

**Service Delivery**:

- Ensure the delivery of high-quality, person-centred support in line with each service user’s individual plan.
- Promote independence, choice, and inclusion.
- Participate in the development and review of care/support plans and risk assessments.
- Liaise effectively with families, professionals, and external agencies.

**Quality and Compliance**:

- Ensure all practices meet Regulation and Quality Improvement Authority (RQIA) standards.
- Maintain accurate records and ensure compliance with GDPR and safeguarding policies.
- Participate in internal audits, inspections, and contribute to continuous service improvement.
- Ensure health and safety procedures are adhered to.

**Safeguarding**:

- Promote a safeguarding culture and respond appropriately to any concerns or disclosures.
- Report any concerns following the organisation’s safeguarding and whistleblowing policies.

**Person Specification**

**Essential Criteria**:

- Minimum of **NVQ Level 2 in Health & Social Care (or equivalent)**.
- At least **2 years' experience** working in a care or support role within a health and social care setting.
- Demonstrable experience of supporting individuals with learning disabilities and/or mental health needs.
- Strong understanding of person-centred care and support planning.
- Good working knowledge of safeguarding, risk assessment, and health and safety.
- Excellent communication and interpersonal skills.
- Strong organisational and leadership skills.
- Ability to work flexible hours including evenings and weekends.
- Full UK driving licence and access to a car for work purposes.

**Desirable Criteria**:

- **NVQ Level 3 in Health & Social Care** (or willingness to work towards).
- Experience working within a supported living setting.
- At least **1 year experience in a supervisory or team leader role**.
- Previous experience liaising with external stakeholders (e.g., Social Workers, RQIA, MDT).
- First Aid, Manual Handling, and/or Medication Administration training.
- Experience using digital care planning or rota systems.
- Understanding of the regulatory environment in Northern Ireland (e.g., RQIA standards).

**Other Requirements**:

- Two satisfactory references, one of which must be from a recent employer in a relevant field.
- Commitment to ongoing professional development and training.

**EQUAL OPPORTUNITIES**

**IMPORTANT**

**ACCESS NI**

**Location**

Provincial Care - 70 Ballynahinch Road, Carryduff, BT8 8DP