Spa Administrator

An exciting opportunity has arisen for an administrator to join our Adult Single Point of Access Team. We are seeking a highly motivated and flexible administrator to work within the SPA team.
The post holder will be required to provide a comprehensive and confidential administrative support to the locality/department to ensure the smooth running of the area.
You would be expected to develop skills where appropriate to meet the developing needs of the team. Additionally, you will need to maintain good working relationships with all members of the team, other teams and departments within the trust and outside bodies

Maintain efficient systems for client records
The SPA Call Handler Administrator will be a member of a team working in a pressurised environment, which could involve dealing with difficult conversations from a variety of sources.

Probationary Period

Assessment/Interview info
At NELFT we set very high standards to ensure we provide quality services. If you are shortlisted, invited for interview and successfully offered the post, you will be required to undertake an online literacy and numeracy assessment, equivalent to NVQ Level 2. For more information regarding our assessments, please visit our website

Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

The post holder will consistently deliver a “client-focused” service which promotes good customer service and effective working relationship
Keep up to date with knowledge and skills in line with STEPS system