Helpline Carers Support Adviser
2 weeks ago
**Helpline Carers Support Adviser**:
**Employer**: Carers FIRST
**Salary**: £13,824 per annum (£23,250 FTE)
**Location**: Office Based - Strood
**Contract**: Permanent
**Working Pattern**: Part Time
**Hours**: 22 hours per week. Covering Monday, Thursday and Friday.
**DBS Check**: Yes
**Closing Date**: 30/09/2024 at 12:00
**Reference**: Carer/24/291805
At Carers First, we understand that caring can be hard, but believe getting the right help shouldn’t be. We work directly with and for, unpaid carers to provide personalised information, advice, and support. Making it easier for those caring for someone else to continue living their lives to the fullest.
We currently support carers in eight areas in the Southeast, London, and East of England and are recruiting a Carers Support Adviser based in our Central Carers Helpline in Strood. Working days are Monday, Thursday and Friday.
The post holder will work within our busy Carers Helpline team providing information and advice to carers on the telephone. Being the first point of contact for carers and professionals, you will be required to provide tailored information, advice, and guidance in undertaking a proportionate assessment of carers’ needs and where appropriate assist with support planning.
**At least 6 months of experience in providing support over the telephone in a Helpline or call centre setting with an overview of health and social care, particularly relating to adults and carers.**
In return, you will benefit from working for a not-for-profit organisation that delivers a service that makes a real difference in people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, access to our workplace pension, employee assistance programme, and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for, and are passionate about making a real difference to Carers then please read the Job Description and Person Specification.
**_Interview Date: Tuesday, 15_**_ _**_October 2024_**
**Carers First is an Equal Opportunities Employer**
**How to apply**:
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