Business Support Apprentice

About the role **Business Support Apprentice** Apprenticeship, Full Time Up to £17,190 per annum Location: Chelmsford Working Style: Anywhere worker Closing Date: Friday 25th March **The Role** Business Support provide high quality administrative support to all Essex County Council front-line services, so can offer experience in all aspects of customer service and administrative tasks during the course of the apprenticeship. **The Opportunity** Essex County Council is seeking a motivated and enthusiastic individual to join our team as an Apprentice within our Business Support function. This position provides the work-based experience to compliment the learning-based elements of the Apprenticeship Framework and will offer you a supportive environment in which to gain a wealth of experience and transferable skills such as IT systems, organisational skills, effective teamwork and communication. For this position you will be studying towards a Business Administrator Level 3 or Customer Service Level 2 qualification. If you are looking to become a crucial part of a friendly, welcoming and high achieving team, this could be the opportunity you are looking for. **Accountabilities** You will assist with the delivery of routine administrative tasks, dealing with day to day work including (but not limited to): - Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data Telephone calls - Maintain your own diary and work pattern management - Photocopying/ scanning - Sending letters and dealing with incoming post - Attend meetings with team colleagues and Managers, either in person or by video - Working from home or in an office space - Work alongside other administrative assistants and apprentices who will train you and support you through the day to day work - Follow ECC policies and procedures for task completion and our expected standards of behaviours. **What our apprentices say** “I really enjoyed my apprenticeship with ECC, I loved that the majority of the apprenticeship is on the job learning and mínimal classroom work. The opportunities for career development have been much wider than I originally thought, and the apprenticeship is such a great way to start your career and get your foot in the door with your local council/ government” “As an apprentice currently working within BS, I can confirm that it is a very rewarding role. I’m proud to be a part of this team and you will be too” **The Experience You Will Bring**: - Due to the Apprenticeship standard, you will need to attain a Level 2 Functional Skills in both Maths & English by the time of End Point Assessment (EPA) (if you do not already have this). - It is essential for any applicant to meet the minimum criteria of full Functional Skills Level 1 in Maths and English (or equivalent), which is a Grade D/E or 2/3 to begin the Apprenticeship Standard. - Experience in a working environment is helpful, but not essential. - A "can do" attitude is a must. - Experience of working with IT systems including Microsoft Office and a willingness to learn new systems is important. - Excellent communication skills are essential as well as an ability to build and establish relationships. - A good phone manner is needed along with a friendly approach. - You need to be well organised and reliable. To read more about us please visit: **Why Essex?** **What you should do next** Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here.