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Student Accommodation Administrator

3 weeks ago

Huddersfield, United Kingdom DIGS Accommodation Full time

**Student Accommodation Administrator**

Job title: Accommodation Administrator (Student Accommodation)

Location: Huddersfield

Salary
- £9.74 per hour, 30 hrs per Week

1 year fixed term maternity cover

Start date - As soon as possible

We have a vacancy for an Accommodation Administrator, and we are looking for a customer focused and confident individual to join our team and support our daily office procedures at our student accommodation sites in Huddersfield.

A successful Administrator will be required to provide administrative support and ensuring our administrative activities run smoothly on a daily and long-term basis. We are looking for a professional and confident communicator with a strong customer focus and can do attitude.

**Main Responsibilities**
- Deal with queries in a professional manner via person, telephone or electronically.
- Accurately maintain customer information / database and provide customer information/ database information to management.
- Specialise in the delivery and development of onsite strategies in one or more of the following areas: Site Sales, Marketing & Experience, Finance, Site
- Database or HR/Health & Safety; providing general support and advice to other team members whilst reporting to the Residential Manager and Senior Management.
- Assist the Accommodation Manager in facilitating tenant welfare onsite and through University support teams.
- Maximise occupancy by employing effective sales techniques and efficient administration of sales documentation.
- Process rental payments and take part in the collection/referral of arrears.
- Establish and maintain a good working relationship with all relevant University/Institution departments.
- Manage routine tasks and special projects in line with customer needs and management targets.
- Support and take part in University Open days and Applicant Visit days.
- Maintain professional relationship with internal and external customers, tenants, parents or guardians, landlords, agencies, institutions and professional bodies. (Formal and professional relationships).
- Requires a people person with experience in customer service and a willingness to progress in the student accommodation sector.
- Weekend work may be required from time to time.

**Job Types**: Part-time, Temporary contract

**Salary**: £9.74 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability