Academy Administrator

2 days ago


Epsom, United Kingdom AGA performance Full time

**Academy Administrator**

**AGA Performance and Toyota GB**

An exciting opportunity has been created at Toyota GB who are seeking to recruit an Academy Administrator through their partner, AGA Performance, to join the existing team in Burgh Heath.

**The Company**

AGA Performance is an ISO accredited Training and Learning and Development Consultancy, providing high quality, unique and distinctive products and services to the automotive industry, and works closely with Toyota.

Toyota (GB) is the national sales and marketing arm for Toyota and Lexus in the UK and is proud to be one of the Sunday Times Top 100 Companies to Work For. They are responsible for sales, marketing, and customer relationships nationwide, consistently delivering dedication, innovation and quality within the world's leading automotive company.

**About you**

**The Role**

The focus of this role is to:

- Act as a point of contact for the Toyota and Lexus network to reflect high quality, premium brand delivery
- Proactively promote training events to the Toyota Centre networks
- Accurately maintain relevant systems and databases
- Ensure Toyota Centres receive help and guidance to assist them to meet Sales Operating Standards, technical accreditations and defined training objectives
- Ensure training courses are allocated appropriately to Centres, within stipulated timeframes, to help maintain compliancy
- Fully support Training Managers with all requests

**Key Responsibilities**:

- Establish and develop a rapport with the Network including all internal and external Customers of the Academy
- Action request promptly and maintain up-to-date contact details and records.
- Build strong relationships with key Stakeholders
- Pro-actively promote training events to Centres to ensure maximum take up for all disciplines.
- Maintain relevant systems/data bases.
- Monitor course numbers across all disciplines in a given region and advise Admin Team Leader where minimum numbers are not met.
- Follow up of all outstanding curriculum programme training requirements within the stated period of time and given region
- Produce new starter letters and bookings
- Communicate relevant delivery information (e.g. delegate feedback/problems) to Admin Team Leader, enabling corrective action to be taken
- Carry out all work in a health & safety conscious manner, flagging any issues / improvements required to Operations Manager/AGA Account Manage
- Share new ideas and information with other members of the Academy team, promoting an environment of continuous improvement and support
- Store and retrieve Toyota Centre and event information in line with agreed processes; ensuring ease of reference/access
- Receive, process, and distribute incoming post: event evaluation forms, updating appropriate databases.

**Salary range is £26,000 to £32,000, according to experience



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