Multi-trade Operative

1 week ago

North West England, United Kingdom Dawson Levy Resourcing Limited Full time

**Job Purpose**

To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service. The successful applicant would we skilled to a multi trade level to assist the 'Right First Time' culture we promise our clients. You should alsobe capable of promoting the clients' brand.

**Main Duties**: You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout various locations when carrying out responsive and void repairs. Typical work activities include:
- Day to day management of workload
- Ensure that all works are carried out safely and to a excellent quality standard
- Updating PDA devices with work schedules and other key information as required
- To maintain our corporate image and service standards
- Be able to communicate with residents Face to Face
- Where necessary, dealing with tenants issues and complaints in an effective manner
- Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance.
- Ensure a quality 'right first time fix' service is maintained
- Manage Impress stock within van to minimise non working time.
- Ensuring the effective and proactive delivery of service
- Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale
- To work as an integral team member as well as a mentor and coach to apprentices
- Making decisions using specialist experience
- Supports and manages delivery of health and safety policy and standards
- Supports & assists the identification of the reduction of costs
- May take part in out of hours on call system as required by the service
**Essential**

- Site Operative CSCS card
- Asbestos Awareness Training
- Trade City & Guilds/ NQV qualification
- Full UK driving License
- Multi Trade Discipline
**Desirable;**- SMSTS Health and Safety
- First Aid Trained
- CRB check preferred
**Knowledge and experience**

- Experience within the responsive maintenance environment
- At least 3 years experience in plumbing and other multi building trades. This includes tiling, carpentry, external works etc.
- Ability to operate a PDA devise
- Excellent verbal communication skills and interpersonal skills.
- Excellent planning and organisational skills.
- Basic understanding of schedule of rates
- Ability to communicate with management
- Knowledge of the London Area
**Personal attributes and skills**

- Ability to maintain confidentiality, operate discretion thus maintaining the credibility of the service.
- Ability to work as part of a team and on own initiative.
- Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines.
- An understanding and ability to show tact and discretion when dealing with members of the public.
- Excellent oral and written communication skills, telephone skills and interpersonal skills.
- Excellent planning and organisational skills.
- An understanding of and commitment to equal opportunities.
- Excellent attention to detail.
- Flexibility and willingness to work outside normal office hours if necessary.
- Ability to work within a team environment.

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