Hotel Receptionist

5 days ago

Reading, United Kingdom Best Western Reading, Calcot Full time

Job Summary:
**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently, ensuring all relevant information is provided
- Handle guest inquiries and provide accurate information about hotel services and amenities
- Manage reservations and cancellations effectively
- Maintain a tidy and organized front desk area

This position is 5/7 Shifts are 06.45 -15.15 and 15.15 to 2300 and Includes some weekends, the rota is done 2 weeks in advance.

**Experience**:

- Previous experience in a hotel receptionist role is essential
- Proficiency in phone etiquette and customer service practices
- Bilingual proficiency is a plus
- Knowledge of hospitality industry standards and procedures
- Multilingual skills are advantageous

Pay: £12.21 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking

Work Location: In person

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