Customer Care Agent

6 days ago


Leicester, United Kingdom Tate Full time

**Customer Care Agent**
**Leicester**
**Salary - £20,930**
**40 hours a week - working between 08:00 - 18:00 Monday to Friday and 13:00 Saturdays**
**Office based - full time**
We have an exciting opportunity for someone to join a well-known brand in the UK working as customer care agent. As part of your role, you will be responsible for managing inbound and outbound enquiries from all customers. Managing a wide variety of contactmethods and using various systems and customer platforms. As a multi-skilled, cross-functional Customer Care Agent you will ensure an exceptional level of service is provided to all internal and external customers.
**Main duties of the role;**:

- To maintain a high quality of Customer Service
- Establish and maintain a good working relationship with all internal and external customers
- Provide technical support where necessary
- Ensure any system issues are brought to the attention of the Team Leader / Line Manager at the earliest opportunity
- To complete any other reasonable duties requested by your Team Leader and/or Line Manager
- The ability to demonstrate excellent customer service approach and work with strong
- organisational and prioritisation skills
**Key skills and attributes required;**
- Excellent administrative skills, communication and attention to detail
- First class IT - knowledge of all Microsoft and Google packages
- Able to work using own initiative as well as ability to work within a team
- Highly results driven
- Confidence to work across all levels of the business
- Practically minded: able to roll sleeves up and get stuck in
- Available to work overtime when requested
- Work well under pressure and achieve deadlines: excellent time management
- Take ownership - for all tasks and duties designated to you
**In return;**:

- Free on site car parking
- Pension and life insurance scheme
- Discounted car hire
- 20% off mobile phone contracts
- Career progression and development

Tate is acting as an Employment Business in relation to this vacancy.


  • Customer Care Agent

    1 week ago


    Leicester, United Kingdom Europcar Full time

    The Business Services Department based at Europcar Leicester Support Centre focuses on providing a professional reservation,rental management and complaint handling service to our consumer and key account customers, as well as providing administrative supportto other business units. Our Customer Care Agents will be required to manage inbound and outbound...


  • Leicester, United Kingdom Jobbo Full time

    Our client is looking for Customer Service Agents for their Leicester branch. Duties will include servicing existing clients, obtaining loan and retail orders, and generating new leads. The role is office-based role as well as visiting clients at the homes in Leicester. **Part-time hours**: 15 - 25 per week (flexible hours) **Salary**: £10.00 per hour...


  • Leicester, United Kingdom Pertemps Full time

    **Customer Service Agent - Hybrid - Customer Services** **Office Location: Leicester** Are you looking to change career? Personality and a good work ethic are all we are looking for in a customer service advisor, we can teach you the rest! Want to join an industry that will offer you career progression, job security plus a brilliant benefits package too?...


  • Leicester, United Kingdom Hanson UK Full time

    **CSA - Sales & Order Agent** **Hanson** Working at Hanson is about being part One Team. We operate around 300 manufacturing sites in the UK and employ over 3,500 people in a wide range of roles from customer service agents and team leaders, production workers, plan operators, technicians and drivers to sales, IT, engineering and finance managers. We are...


  • Leicester, United Kingdom Atlas Hotels Full time

    **Salary**:£25,000 per annum** Atlas Hotels is hiring a Customer Service Agent at their Central Office, Leicester. **Primary Responsibilities** - Providing on-going customer relationship support - Action and manage daily tasks - Be aware of departmental targets and contribute to the success of the team, rewarded via Incentives - To provide hotel teams...


  • Leicester, United Kingdom Pertemps Full time

    **Customer Service Agent - Hybrid - Renewals** Office Location - Leicester **Shift pattern: Monday to Friday! No Weekends!! Rotating shifts between the hours of 8am and 7pm.** **The role: Customer service Agent - Renewals** Upon joining, you’ll become part of a team that supports customers at the point of their insurance renewal and deliver outstanding...

  • Customer Service

    4 days ago


    Leicester, United Kingdom Allscreens Nationwide Full time

    **Customer service & Job Deployment Agent** Allscreens Nationwide Birstall Leicestershire Head Office Full-time, Permanent - **Salary - £23,457.00** Be a part of the fastest growing automotive glass repair and replacement service in the UK, a business managed by windscreen people where people matter at all levels. Allscreens Nationwide are recruiting an...


  • Leicester, United Kingdom William H Brown Full time

    We’re looking for a highly motivated **Apprentice Estate Agent** to join our fantastic r**esidential sales** team in branch in **Leicester**, **Leicestershire.**We take the employment of new talent in to our company very seriously and fully support the **Government Apprenticeship Programme**. Our commitment to continuous professional development isseen as...

  • Sales Agent

    2 hours ago


    Leicester, United Kingdom Talentspa Full time

    Our client is looking for Sales Agents for their Leicester branch. Duties will include servicing existing clients, collections, obtaining loan and retail orders, and generating new leads. The role is office-based role as well as visiting clients at the homes in Leicester. **Part-time hours**: 15 - 25 per week (flexible hours) **Salary**: £10.00 per hour...

  • Sales Agent

    2 days ago


    Leicester, United Kingdom Jobbo Full time

    Our client is looking for Sales Agents for their Leicester branch. Duties will include servicing existing clients, collections, obtaining loan and retail orders, and generating new leads. The role is office-based role as well as visiting clients at the homes in Leicester. **Part-time hours**: 15 - 25 per week (flexible hours) **Salary**: £10.00 per hour...