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Sales Administrator
2 weeks ago
Kings is a leading independent estate agent known for our commitment to excellence, customer satisfaction, and deep understanding of the local real estate market. As we continue to grow and expand our business, we are looking for a motivated and proactive Sales Administrator to join our dynamic team. If you are passionate about real estate, enjoy building relationships, and thrive in a fast-paced environment, we would love to hear from you.
Role Overview:
As a Sales Administrator, you will play a key role in supporting our sales team by providing essential administrative support, ensuring a smooth and efficient sales process. You will be responsible for maintaining communication between buyers and vendors, coordinating property viewings, and managing sales progression to deliver a high level of service and satisfaction to our clients.
Key Responsibilities:
- Client Feedback Collection: Gather and analyse feedback from buyers post-viewing and ensure it is communicated effectively to vendors to support informed decision-making.
- Vendor Communication: Keep vendors updated regularly on the status of their property, ensuring they feel informed and valued throughout the sales process.
- Scheduling Property Viewings: Book and manage property viewings, ensuring all appointments are logged accurately and clients are confirmed in a timely manner.
- Sales Progression: Assist in the management of sales progression by liaising with solicitors, surveyors, and other third parties to ensure the process runs smoothly from offer acceptance to completion.
- Customer Service: Respond promptly to customer inquiries, providing accurate information and directing them to the appropriate team members when necessary.
- Administrative Support: Provide general administrative support to the sales team, including preparing documentation, managing correspondence, and ensuring all sales-related paperwork is completed and filed appropriately.
- Marketing Support: Assist with marketing activities as needed, including preparing property details, updating website listings, and coordinating promotional activities.
Qualifications & Skills:
- Experience: Previous experience in a similar role within the real estate industry is preferred. Experience with sales administration, customer service, or property management is advantageous.
- Communication: Excellent verbal and written communication skills, with the ability to build rapport with clients and colleagues.
- Organisational Skills: Strong organizational and multitasking abilities, with attention to detail and accuracy.
- Proactive Approach: Self-motivated with a proactive and positive attitude towards work. Ability to anticipate needs and work efficiently under pressure.
- Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems or real estate software.
- Team Player: Ability to work effectively within a team, supporting colleagues and contributing to a positive team environment.
- Customer-Focused: A strong commitment to delivering exceptional customer service and maintaining high levels of client satisfaction.
- Time Management: Excellent time management skills with the ability to prioritize tasks effectively.
What We Offer:
- Competitive salary and performance-based incentives
- Opportunity for career development and growth within the company
- A supportive and friendly team environment
- Training and professional development opportunities
Pay: From £25,000.00 per year
**Experience**:
- Sales administration: 1 year (required)
- administration: 1 year (required)
Work Location: In person
