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Receptionist - Royal Stoke

2 weeks ago

StokeonTrent, United Kingdom TotallyPLC Full time

**bout us **

Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists. We deliver services for, Urgent Treatment Centres, NHS 111, GP out of Hours and a National Clinical Assessment Service from our Urgent Care Division.

We have an exciting opportunity for a Receptionist to join our team based at Royal Stoke Hospital, on a bank or part-time permanent basis covering Evening, Weekends, bank holidays and overnights.

**Y**our day to day**

As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our centres and projecting a positive and welcoming environment both in person and over the phone.

You will work in conjunction with GP’s and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.

**Qualifications, Experience & Training**
- 5 GCSE’s including English and Maths OR NVQ level 2 or equivalent qualification and/or have significant relevant work experience.
- Experience working in a fast-paced office environment.
- Excellent customer service skills
- Excellent communication skills
- Patient focused
- Multi-tasking capabilities
- Ability to work to deadlines

***Rewards & Benefits**
- 25 days annual leave (pro rate for part-time employees)
- My Totally Rewards (online discount portal),
- 6% Employer Pension contribution,
- Share save scheme,
- Opportunities for career development,
- Employee assistance program,
- Virtual GP Services - 24/7 GP Appointments,
- WeCare Wellbeing
- Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland._