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Country House Assistant, Longstock House

2 weeks ago

Stockbridge, United Kingdom John Lewis Full time

We are currently looking to recruit for one Full-Time (37.5 hours per week) and one Part-Time (16 hours per week) position.

**What can you expect in this role?**

Working at Longstock house, you’ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience. As co-owners in the business, you’ll see this difference in the way your teammates and you approach your job and carry out your responsibilities.

Within this role, you’ll be preparing the dining room and setting the table for all meals required during a stay, followed by clearance and cleaning after each service and interacting with guests, sharing product knowledge on drinks and food as part of the service. Once service is finished, you’ll be assisting with washing up in the kitchen and operating the dishwasher and putting away items used within the kitchen and dining rooms.

There’ll also be opportunities to collaborate with other teams, such as assisting with housekeeping: stripping the rooms after guests’ departure, changing towels and linen. Remaking beds, cleaning bathrooms, vacuuming, dusting, and general cleaning throughout the house.

As we also offer conferencing and meeting facilities you’ll be required to prepare The Boardroom and other meeting rooms in accordance with specific requests.

Due to the way that the hospitality team operates there is also a requirement to assist across the estate (Leckford Abbas/ Leckford Lodges & Campsite) during particularly busy times.

**What can we offer you?**

The Partnership puts it’s Partners first in every area of the business. You’ll be working in a beautiful location with some of the best views and countryside around. You’ll be entitled to the great benefits that our Partners receive such as paid holiday, discount in our Waitrose & John Lewis shops and many other benefits designed to allow our Partners a great work / life balance.

We will offer on the job training and investment in your skills, providing you with progression opportunities and an extra level of support and encouragement.

**What do you need?**

Hospitality is an ever changing environment with a real focus on great customer service and providing an experience for our guests. This is achieved through each Partner being motivated, creative and great teamwork.
- Self-motivated/ Industrious
- Proficient in IT systems and able to use standard software.
- Excellent communication skills, both written & verbal
- Proven experience of the hospitality industry

**Additional Information**:
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.
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