Team Secretary

2 weeks ago


Rotherham, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

**Salary**: Band 3

**Posts**: Team Secretary - North Locality

**Hours**: Full Time (37.5hrs)

**Area**: Rotherham, Ferham Clinic

**Contract**: Permanent

We are looking for a highly motivated, enthusiastic Team Secretary to join our team. We provide frontline mental health services to people who are suffering from a mental health problem in the Community.

The successful applicant will be reliable and able to provide a confidential, quality administration and telephone service.

A high standard of word processing is essential, and you will be experienced in the use of Microsoft Word, Excel and Outlook. Knowledge of Systmone would be a distinct advantage.

Attention to detail is essential whilst working within the team and supporting and mentoring colleagues. Applicants should have the ability to deal with people at all levels in a calm, polite and professional manner and should possess excellent oral and written communication skills. Due to the nature of the service, you will be required to display tact and diplomacy when talking to service users and relatives and have an empathetic nature in difficult circumstances.

Team Support

Provide comprehensive secretarial and administrative support to the teams as appropriate

Deal with routine correspondence and telephone calls.

To provide administration support to identified work within the pathway as requested.

Distribute relevant information to internal and external organisations on behalf of Team Managers.

To undertake any duties in line with the Team Manager or service’s requirements as requested.

Participate in ensuring efficient day to day management of the administration office, including booking meetings, taking minutes, events and meeting rooms.

Supporting the Team or Service Managers with requests for information.

Information Systems

Hold, maintain and update staff personal and patient files in accordance with records management procedures.

To be responsible for keeping accurate records of staff information including emergency contact numbers, next of kin, PDRs, clinical supervision and mandatory and statutory training.

Monitor and maintain accurate records of staff annual leave and sickness, updating ESR as appropriate. Support the sickness absence monitoring process as identified in the policy, ensuring correct and accurate paperwork is kept in appropriate timescales and staff records.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who are passionate about high quality patient care and accuracy whilst remaining calm under pressure in a busy environment.

**Applications are invited from persons who possess**:

- 3 GCSE Grade A-C or equivalent.
- Data Collection and presentation using Microsoft Excel.
- Experience with Electronic Patient Record (SystmOne)

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
Please view the attached job description and person specification to view the full details about the role.


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