Receptionist
3 days ago
**Overview**
We are seeking a receptionist based at Jecca’s House, serving as the first point of contact for the charity both on the phone and in person. The role includes supporting patients, their families, and carers through the drop-in facility, offering initial help at the Living Well Centre.
The role involves interacting with patients and handling potentially challenging situations, which can sometimes be emotionally demanding. It requires a high level of emotional resilience and the ability to remain calm, compassionate, and supportive under pressure.
£11.55 per hour, 15-22.5 days per week. Reporting to the Lead Receptionist, based at Jecca’s House, Chipping Campden.
**Main Responsibilities**:
- Assisting with Jecca’s House operations and upkeep.
- Running the ‘drop-in kitchen,’ providing a listening ear and refreshments to patients and carers.
- Offering admin support to staff (e.g., laminating, posting).
- Performing other reasonable tasks as needed.
**Key Skills**:
- Strong interpersonal and communication skills.
- Conflict resolution and active listening abilities.
- Proficiency with Microsoft Office.
- Teamwork and flexibility.
- Confidentiality and professionalism.
**Essential Requirements**:
- GCSEs (Maths & English, A-C).
- Microsoft knowledge.
- Full clean driving license.
- Public-facing experience.
**Desirable**:
- DBS check, safeguarding, and health & safety certifications (can be obtained during the role).
**Job Types**: Part-time, Permanent
Pay: £11.55 per hour
Expected hours: 15 - 22.5 per week
**Benefits**:
- Company pension
Work Location: In person
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