Front of House

2 days ago


Altrincham, United Kingdom Dr Ed Robinson Aesthetics Full time

Are you passionate about delivering exceptional customer service in a luxury clinical setting? Do you have a warm, welcoming presence and a sparkling personality that makes people feel instantly at ease?

**Dr Ed Robinson Aesthetics** is a leading, CQC-registered skin and aesthetic clinic specialising in non-surgical anti-ageing treatments for both men and women. With over **500 5-star reviews** across Google and Trustpilot, our reputation for achieving **natural, confidence-boosting results** speaks for itself.

We’re now looking for a flexible **Front of House** to join our friendly, professional team.

About the Role:
As the first face clients see when they walk through our doors, you’ll be a key ambassador of the clinic. Your role is to ensure every client feels welcomed, valued and cared for from the moment they arrive.

**Responsibilities include**:

- Greeting clients with a friendly smile and professional manner
- Making client drinks
- Providing support to our clinical team and ensuring a smooth client journey
- Maintaining a pristine reception and waiting area
- Handling client queries and ensuring excellent service at every touchpoint

What We’re Looking For:

- A confident, warm and approachable personality
- Immaculately presented with excellent communication skills
- Previous experience in a clinic, spa or customer-facing role (desirable)
- Strong organisational skills and attention to detail
- Ability to remain calm, courteous and professional under pressure
- Flexible availability including **evenings and weekends**

Why Join Us?
- Be part of a trusted, growing clinic with an outstanding reputation
- Work in a beautiful, modern environment with a supportive team
- Opportunity to develop your skills and experience in the aesthetics industry

**Job Types**: Part-time, Zero hours contract

Pay: £14.50-£16.00 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

**Language**:

- English (preferred)

Work Location: In person

Expected start date: 07/07/2025


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