Warehouse Operative

**Who are we?**

Encon Insulation & Nevill Long is a leading UK distributor of insulation, drylining, interior systems, roofing, passive fire protection and construction products.

**Where will you fit in?**

You will be responsible for carrying out all materials handling operations within a branch accurately, efficiently and safely

Observing company standards and providing a high level of customer service at all times. Demonstrating commitment and enthusiasm to the business with a good working knowledge of the operation

Reporting to the Warehouse or Operations Manager

Key relationships externally with Customers and supplier drivers and internally with the Operations Manager and Branch employees

**What are we looking for?**

**Customer Service and Performance**
- Ensures a high level of product knowledge
- Checks that quality and accuracy of goods are delivered against purchase orders and delivery/advice notes
- Reports and documents if goods are damaged or whether discrepancies have occurred with deliveries
- Labels and catalogues goods as required, as well as booking goods in using Encon systems
- Picks goods accurately from order documentation
- Securely packs and labels goods going out to customers and other branches
- Safely loads all goods onto vehicles ensuring that the relevant paperwork is completed and included
- Advises of shortages or low stock levels when appropriate
- Participates in stock takes as required
- Carries out requirements of Environmental waste streaming in a timely manner
- Acts in a courteous, polite and professional manner with all customers and colleagues
- Promotes a high level of customer service by ensuring correct materials are provided efficiently
- Checks that the customer is satisfied and whether if anything further is required
- Performs tasks safely within stipulated service level agreements
**Compliance**
- Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full.
- Report any issues that may infringe on health and safety guidelines
- Follow all training and guidance provided, maintain and update training requirements
- Unload vehicles safely using appropriate equipment i.e. fork lifts etc.
- Put goods away safely using appropriate methods of transport e.g. forklift, WMA etc. in designated area
- Move goods safely to designated loading areas using appropriate method of transport i.e. FLT, reach trucks etc.
- Ensure goods are loaded safely within weight limits and are organised to maximum efficiency
- Comply with Health and Safety requirements and company policies and procedures e.g. Use appropriate Personal Protective Equipment (PPE) i.e. gloves, high visibility jackets etc.
- Ensure speed limits are obeyed and vehicles are immobilised and parked safely when idle
- Act when equipment shows visible evidence of need for repair or maintenance
- Adopt a ‘clean as you go’ policy and maintain high levels of housekeeping and warehouse upkeep
- Follow procedures for securing premises, equipment, stock and cash
- Any other duty reasonably requested by management.

**Who are we looking for?**

**Behaviours**:
Customer focused, team player, can do attitude, flexible, good communicator, professional, detail conscious, results driven, proactive

**Skills**:
Numerate, literate, forklift licence, warehouse experience, health and safety aware.

Reference ID: 636/WO/Fareham

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- Life insurance
Schedule:

- Monday to Friday
- No weekends
**Experience**:

- Warehouse: 1 year (preferred)
Work remotely:

- No