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Administrator

2 weeks ago

Barnard Castle, United Kingdom ECO Simplified Limited Full time

ECO Simplified are an accredited Living Wage, professional administration business based in Barnard Castle, just 20 minutes from Darlington and Bishop Auckland. Working directly with some of the largest energy suppliers in the UK, we administer claims for grant funded home-energy upgrades using ECO4 funding. ECO4 is a government mandated scheme and is valued at £1billion a year.

Working with a robust network of delivery partners, ECO Simplified are looking for professional, ambitious, and highly organised team members to administer funding claims.

This role is full time, Monday to Friday.

**Who we’re looking for**

Ideally, you will have experience working in an office environment and have excellent IT skills (Microsoft Package). You will be an essential member of our Administration Team, and we will provide you with a full programme of training and support to ensure you’re successful.

To be successful in this role, you will need to:

- **Have a professional and enthusiastic approach to work.** Our clients are some of the largest energy companies in the UK and we are passionate about what we do
- **Have excellent attention to detail with a high sense of personal integrity.** Our high standards are key in ensuring long-term client satisfaction, continued growth and success
- **Be highly organised and be an excellent communicator. **Organisation is key in meeting our clients’ expectations and being able to listen to, interpret and respond appropriately to all kind of communication is vital
- **Be self-motivated and be comfortable working to deadlines. **As we continue to grow you have the opportunity to get stuck-in, to make a real impact and to develop your career.

**What you’ll be doing**
- Reviewing and checking documents in claims packs using a prescribed checklist and providing feedback where errors are made.
- Responding to questions and queries from clients.
- Uploading claims to CRM systems and inputting relevant data.
- Maintaining company records via our CRM system.
- Liaising with external agencies to book onsite technical reviews of completed work.
- Completing customer satisfaction calls following claims submission.
- General administrative tasks as required.

**In return, you will receive**:
Starting salary of £25,000 rising to £27,500 once you have successfully completed your probation period.
- Free Parking,
- Casual dress,
- 31 days holiday including bank holidays and your birthday
- Retail discounts,
- Contributory company pension,
- Paid day off for Christmas shopping.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£27,500.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Barnard Castle, DL12 8XT: reliably commute or plan to relocate before starting work (required)

Work Location: In person