Assistant Branch Manager

**Are you looking for an exciting opportunity to step up on the career ladder and assist in the running of an extremely successful branch?**

Here at Andrews you’ll be much more than Assistant of the Branch Manager. You will inspire and lead your team to achieve their potential and grow the business. Perhaps most importantly, you’ll champion and live our values, actively working as a brand advocateand ensuring that translates into great customer service. This is where your passion for property and people come together.

**Andrews is owned by a charitable trust - Andrews charity trust (look us up and all the great work achieved and with everyone’s hard work in the business we can continue the great work.**

**We are looking for a higly motivated Assistant Branch Manager - Estate Agent to lead our fantastic residential sales and lettings team in Mitcham.**

**Why Us?**

Andrews are owned by a charitable trust, our commitment to Corporate Social Responsibility underpins everything we do and our everyday work contributes to helping society at home and around the world. **Our great values are the core of what we do**:

- listening
- we build rapport with our customers by always being present, curious and responsive with active listening that builds trust
- responsability - we understand the level of responsability and priviledge we have serving each customer as they enter an important change in their life
- teamwork
- we always demonstrate an excellent team work and create an environment where we all succeed together.
- development-we take accountability for our own development and positive mindset, whilst being supportive of the aspirations of those around us
- contribution
- We support the work of ACT and we go further to deliver a positive impact in our local communities
- profit
- we know that the level to which we give back is relianton business performance and we striveto change people's lives by delivering conistent profitable performance each day

**We love what we do so much, we’ve won awards for it.**

**Andrews Property Group** has been honoured by ESTA with a gold in the Best Large Lettings Group Award and silver in Best Large Estate Agency Group, as well as winning several regional awards.

We look after our people as well as we look after our customers. Our training and developmentis tailored to each role and career path and offers hands on and structured learning, supported by your manager and team

**What s in it for you as our Assistant Branch Manager - Estate Agent?**
- Industry leading training and development
- Demonstrable career ladder
- Supportive and rewarding environment
- Competitive basic salary with uncapped commission

**Key responsibilities of an Assistant Branch Manager - Estate Agent**
- Assisting the Branch Manager with running a profitable and well organised office providing an effective, efficient and professional estate agency service to customers.
- Leading by example and delegating tasks with the aim to exceed standards of performance and targets set.
- Optimising every opportunity to secure market appraisals, instructions, viewings, valuations reservations, sales and mortgage introductions.
- Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.

**Skills and experience required to be a successful Assistant Branch Manager - Estate Agent**
- Preferably an experienced Senior Sales Negotiator / Estate Agent looking to accelerate your career
- Demonstrable Sales Management experience
- Able to generate new business in a target driven environment Able to manage, lead and mentor a team
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills
- A Full UK driving licence

**What personality would suit this role?**

A leader -- Strong desire to build and be part of a team
- Deep level of care for others
- Proud to see others around them succeed and develop

High achiever
- Competitive-natured individuals who are driven to achieve the best and succeed
- High level of administration skills and also customer service skills are essential for this role

Resilience
- High level of determination
- Positive person who doesn’t get down when work throws a curve ball
- Excellent problem-solving skills
- Roll with the punches - flexibility to change and adapt when needed.
- Handles stressful situations well

In return for your hard work you will receive a very competitive basic salary plus an opportunity to substantially increase your basic with an excellent commission structure, OTE £36k.

**In addition to this there is a comprehensive company benefit scheme.**

**This is a 5 day working week not 6 like many other Agency’s**

**Company benefits to include;**

**Additional Birthday Day Off**

**Pension**

**Death in Service Benefit**

**Employee Assistance Programme**

**Referral Programme**

**Cycle to Work Scheme**

**Optional Health Care Plan**

**Andrews is an equal opportunities employer who is striving for a diverse workforce and inclusive culture. We want all our staff to feel valued, listened to and we encourage everyone to fulfil their full potential.