1st Line Technician

2 weeks ago


Derbyshire, United Kingdom Venn Group Full time

**
1st Line Technician
**Start: ASAP**

**Rate: £120 per day (Inside IR35)**

**Duration: 3 months initially**

**Location: South Derbyshire**

We are currently working with an organisation who require the assistance of a 1st Line Officer.

**Summary of the role:
- Provide 1st line support for around 350 officers + around 50 councillors
- Handle the day to day support calls from Officers and Councillors
- Support committee meetings once or twice a week
- The First Line team is a small team with 1 FTE and an Apprentice.

**Working Pattern
- The role will be a mixture of onsite and remote working - expecting office visits to be at least 3 days a week
- On most days the hours will be 09:00 to 17:00 or 08:30 to 16:30 shift (Monday to Friday).
- Once or twice a week the hours will be 11:30 to 19:30
- Previous Local Government experience
- Local to the Derbyshire area as office based work is required
- Previous customer facing first line support experience



  • Derbyshire, United Kingdom BeTechnology Group Limited Full time

    Role: 1st Line Support Engineer Location: Derby Duration: 3 Months Status: Inside IR35 Be:technology have partnered with a leading IT Services company based in Derby in their search for an enthusiastic 1st Line Support Engineer for a 3-month contract. The successful Engineer will join a small team dealing with tickets via a ticketing system and supporting...


  • Derbyshire, United Kingdom Venn Group Full time

    ** 1st Line Support Officer We are currently working with an organisation who require the interim assistance of an 1st Line Support Officer to support the council and their 300+ users **Key responsibilities**: - Provide on-site 1st line support to the organisation - Investigate, diagnose and resolve IT problems such as connection issues, change requests,...


  • Derbyshire, United Kingdom Modis Full time

    **1st / 2nd Line IT Support Analyst (Italian Speaking Role)** IT Support Analyst / 1st Line / 2nd Line / Service Desk / Permanent / Nottinghamshire / Derbyshire My client, a well-established business with a global presence is looking for a passionate 1st / 2nd Line IT Support Analyst who is fluent in speaking Italian to join their growing IT team. There...

  • IT Systems Analyst

    2 weeks ago


    Derbyshire, United Kingdom Experis LTD Full time

    **IT Systems Analyst - 2nd Line IT Support** **East Midlands Airport Area, Nottinghamshire, Leicestershire.** **Ideal opportunity for a motivated and professional 1st Line Technical person seeking a jump to 2nd Line!** **Package**: - Salary at £25,000pa to £28,000pa - 40 Hour Week Flexi Time - Can work between 7am to 9:30pm as long as 40 hours are...


  • Derbyshire, United Kingdom Amazon Full time

    Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working...


  • Shirley, Derbyshire, United Kingdom PDA Search & Selection Full time

    Position: General Maintenance Technician Locations: Shirley Salary: £32,421 per annum Hours: 45 hours per week Benefits: Company Car/Van, company pension scheme, BUPA (couple cover), 33 days holiday (including bank holidays) We are advertising this General Maintenance Technician role on behalf of our client ‘City Facilities Management’. City were...


  • Derby, Derbyshire, United Kingdom National Grid Full time

    About Us We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses, working outdoors with underground cables,...


  • Derby, Derbyshire, United Kingdom ECW Search Full time

    Customer Support Executive – SaaS / Compliance Technology Location: Hybrid – East Midlands (Office-based two days per week)£30,000 Basic Salary Company Bonus Scheme 27 Days Holiday + Bank Holidays Birthday Leave Company Pension Employee Assistance Programme Volunteering Days The Company: This rapidly expanding technology business provides...


  • Derby, Derbyshire, United Kingdom ECW Search Full time

    Customer Support Executive – Fleet Software Location: Hybrid – East Midlands (Office-based two days per week)£30,000 Basic Salary Company Bonus Scheme 27 Days Holiday + Bank Holidays Birthday Leave Company Pension Employee Assistance Programme Volunteering Days The Company: This rapidly expanding technology business provides industry-leading Fleet...


  • Chesterfield, Derbyshire, United Kingdom ECW Search Full time

    Customer Support Executive – Fleet Software Location: Hybrid – East Midlands (Office-based two days per week)£30,000 Basic Salary Company Bonus Scheme 27 Days Holiday + Bank Holidays Birthday Leave Company Pension Employee Assistance Programme Volunteering Days The Company: This rapidly expanding technology business provides industry-leading Fleet...