Duty Supervisor
6 days ago
**Ferndown Town Council**
**Job description**
**Duty Supervisor**
**Base location**: The Barrington Centre, Penny’s Walk, Ferndown BH22 9TH.
**Reports to**: Barrington Centre Management Committee/Town Clerk
**Job purpose**: To support the Centre Operations Manager and Customer Service Team in the provision of theatre, rooms and facilities for the Barrington Centre’s Room Hire clientele.
To build and maintain excellent customer services ethos that results in a high level of customer satisfaction in relation to the hire of Barrington Centre facilities.
To build excellent relationships with all hirers by being reliable, professional and providing high-quality customer services support in the provision of hire facilities.
**Job Role** To complete all tasks assigned to them by the Centre Operations Manager in good time and to a consistently high standard including health and safety tasks.
**Specific responsibilities**:
Responsible for the daily co-ordination of room hires including provision of all requested facilities in good time.
- Liaison with both the Customer Service Team and the Centre Operations Manager when on shift and providing any support that is requested while on shift.
- Responsible for the setting up and clearing of rooms when hire is completed, including washing and storage of any crockery and any re-set of tables and chairs to be ready for the next users’ specification.
- To cover for the reception service for the Centre including issuing tickets and telephone enquiries when required.
- Flexibility to cover in the event of sickness or other enforced absences.
- To uphold all Health & Safety procedures and be responsible for all room users in the event of a fire evacuation.
- To be a keyholder and open or lock up the building as required.
**Working and physical conditions**
You will be required to work at the Barrington Centre with variable hours as required. 10 hours guaranteed work per week, hourly rate of pay will be £10.19.
The work will require manual activity on most shifts in the form of handling crockery etc. for teas and coffees and the moving of tables, chairs & equipment to prepare rooms for the next hire use including the theatre.
**Job Types**: Part-time, Permanent
Part-time hours: 10 per week
**Salary**: £10.19 per hour
Ability to commute/relocate:
- Ferndown, BH22 9TH: reliably commute or plan to relocate before starting work (required)
Shift availability:
- Day shift (required)
- Night shift (required)
Reference ID: Duty Supervisor
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