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Retail Assistant

2 weeks ago

Birmingham, United Kingdom World of Sweets Full time

We are Hancocks Cash & Carry; part of the World of Sweets Group. Hancocks are the country’s leading trade only cash & carry.

With 14 stores dotted around the UK, we sell thousands of sweet related products and have been in the marketplace for over 60 years. We pride ourselves on providing our customers with a great shopping experience.

We are looking to expand our team of colleagues in our Birmingham (B7 4SL) store and currently have a vacancy for a full time Retail Assistant. Could you be the person we are looking for?

**Shift pattern as follows**:
**Monday - Friday 8.45am - 5.15pm with alternating late night Thursday 11.30am - 8.00pm and alternating Sunday mornings 8.45am - 1.15pm.**

So what can you expect to be doing in this retail assistant role?
- Working as part of a busy team, ensuring the best customer service is given to each customer
- Welcoming customers into the store, supporting them with their shopping experience if needed
- Providing excellent knowledge on products sold
- Helping customers with their checkout experience
- Involvement in regular stock replenishment
- Making sure the store looks inviting and tidy at all times
- Answering customer phone calls in a professional manner
- Supporting your colleagues where necessary

What experience are we looking for? We would ideally like you to have some experience in:

- A retail or wholesale environment
- Cash handling / till / checkout experience
- Having good organisational skills and a grasp of basic numeracy

For this role we would also need you to have:

- The ability to communicate well at all levels.
- The drive and determination to succeed in a fast paced environment.
- A friendly and approachable person who can build relationships with both customers and staff.

In return for your hard work we are able to pay an hourly salary of between £10.42-£10.82 per hour.

**Job Types**: Permanent, Full-time

**Salary**: £10.42-£10.82 per hour

**Benefits**:

- Life insurance
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- retail / wholesale / customer service: 1 year (preferred)
- cash handling / tills & checkouts: 1 year (preferred)
- stock handling / rotation & replenishment: 1 year (preferred)

Work Location: In person