2nd Line Technical Support Specialist

4 days ago


Oxfordshire, United Kingdom Hunter Selection Limited Full time

?? 2nd Line tech support specialist ??

? Oxfordshire ?

?? Up to £35k ??

My client is seeking a highly motivated individual to join their expanding IT team.

Main responsibilities will include providing support responses to external customers with bespoke software via the service desk, troubleshooting devices on networks, classify support tickets and resolve customer issues.

Experience working in a customer facing role, supporting business solutions is essential.

??Technologies (desirable):

- Topdesk

?? Essential:

- Microsoft environment
- ITIL experience
- Helpdesk experience
- Troubleshooting
- Networking skills
- Degree or equivalent experience that required technical analytical problem solving
- Excellent communication skills
- Good organisational skills
- Problem-solving skills
- Database management (desirable)
- Driver's licence (desirable)

?Benefits:

- 23-day holiday
- Holiday loyalty scheme after 2 years
- Pension scheme
- Cycle to work scheme
- Office is dog friendly

If you are interested in this role or looking for something similar, please contact Lily Fletcher directly on
Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY.
Find out more about us and search all our current vacancies at hunterselection.co.uk


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