Night Porter/receptionist

3 days ago

St Helens, United Kingdom Mercure St-Helens Hotel Full time

The supervision & security of the hotel between 10.30pm and 7:00am, to ensure delivery of the highes standards of product and service, a passionate approach to exceeding our customer’s expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets.

To carry out Reception duties arising outwith the normal working hours of reception staff.

To post all income and guest charges not processed during the receptionists shift.

To compile full supporting documentation relating to each days business to be passed to the Accounts Department.

To check all balancing of daily business posting and monies received and processed by reception.

To ensure conference and meeting rooms are consistently set to the company standard and that all essential work is completed by 7am.

To carry out hotel night security & car park patrols at the agreed times.

To ensure that only residents are on the premises once all functions have finished.

Ensure the public areas of the hotel are clean and tidy at all times during the shift.

Report any maintenance defects to the Management team immediately.

Schedule:

- Monday to Friday
- Night shift
- Weekend availability

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