Office Administrator

**NOW HIRING: OFFICE ADMINISTRATOR**
- + Based at our Middlesbrough HQ_
- + £25,000-£30,000 per annum (plus potential bonus based on performance)_
- + Monday to Friday 9-5 + every other weekend 9-4_

For the **fastest response**, contact us via WhatsApp:
**01642 939190**

**About Us**

At **Van Fit Solutions**, we don’t just fit storage — we **build entirely bespoke vehicle racking systems** for tradespeople and lifestyle users across the UK and beyond. Every van or pickup that enters our facility leaves as a one-of-one build — tailored with precision, pride, and purpose. Our customers travel from all corners of the UK and even Europe because we deliver what no one else does.

We’re the only brand in the UK offering a **truly custom commercial vehicle storage solution**, and our service-first ethos shows: over **220+ five-star reviews**, a fully transparent guarantee, and dedicated aftercare. We work 7 days and 7 nights a week because that’s what our customers need — and we deliver.

**Your Role**

We are looking for a professional, highly organised **Office Administrator** to join our fast-paced and growing team. This is a **front-line customer and admin role** - ideal for someone who thrives on keeping operations sharp, customers happy, and the business running smoothly.

**Key Responsibilities**
- Answering and managing **incoming customer calls** and WhatsApp enquiries
- Providing exceptional **customer service and aftercare** — making sure every client leaves happy
- Managing **administration and internal paperwork** to ensure workflows are followed and logged
- Helping maintain and improve **internal processes** and quality standards
- Assisting with **inbound and outbound sales calls** when required (bonus potential applies)
- Proactively checking in with customers after their fitment for satisfaction feedback
- Supporting the wider team to keep the admin, scheduling, and customer systems on point

**What We Expect From You**
- Professional and **smart appearance** every working day — you’re representing the Van Fit brand
- Self-motivated with the ability to **work independently** and manage your own workload
- Excellent **telephone manner** and interpersonal communication
- Top-tier **attention to detail** — especially in paperwork, logging jobs, and tracking tasks
- A natural problem-solver who is **proactive** in resolving issues before they become problems
- Experience in **customer-facing or office admin roles** is preferred
- Comfortable with technology and CRM tools (we’ll train you on our systems)

**The Offer**
- **£25,000-£30,000 base salary**, depending on experience
- Potential for **performance-based bonuses** (especially sales-related)
- Full-time, **permanent role**:

- Friendly, customer-focused team environment
- Be part of a **growing national brand** doing something **no one else in the UK is doing**

For the **fastest response**, contact us via WhatsApp:
**01642 939190**

Include your name, relevant experience, and why this role suits you.

**Why Van Fit Solutions?**

Because we’re not like the rest.
We’re building a brand on **real service**, **true quality**, and **total customisation** — and we treat every member of the team like we treat our customers: with respect, accountability, and a high standard.

If you want to be part of something forward-thinking and built to last, this is your opportunity.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Night shift
- Overtime
- Weekend availability

**Language**:

- English (required)

Work Location: In person

Application deadline: 05/07/2025
Reference ID: VAN FIT SOLUTIONS - OFFICE ADMINISTRATOR
Expected start date: 18/07/2025