Retail Sales Supervisor
4 days ago
**Job Summary**
We are seeking a motivated and experienced Retail Sales Supervisor to join our dynamic team. In this role, you will be responsible for overseeing daily operations at the Afro-Asian Grociers in Ispwitch location within the retail environment, ensuring exceptional customer service, and driving sales performance. You will lead a team of sales associates, fostering a positive work atmosphere while achieving store objectives.
**Responsibilities**
- Supervise and support the retail team to ensure high levels of customer satisfaction through excellent service.
- Train, mentor, and develop staff to enhance their skills and performance in retail management.
- Manage daily store operations, including inventory management, merchandising, and maintaining store standards.
- Communicate effectively with team members to promote collaboration and achieve sales targets.
- Implement promotional strategies to increase sales and attract new customers.
- Monitor sales performance and provide feedback to the team to drive improvements.
- Handle administrative tasks such as scheduling shifts, managing payroll records, and maintaining employee files.
- Ensure compliance with company policies and procedures while promoting a safe working environment.
**Qualifications**
- Bachelors degree is essential (Masters preferred) with good communication Skills.
- Proven experience in retail management or supervisory roles is essential.
- Strong time management skills with the ability to prioritise tasks effectively.
- Excellent communication skills, both verbal and written, to engage with customers and team members alike.
- Demonstrated leadership abilities with experience in team management and motivation.
- Highly organised with strong administrative skills for efficient store operations.
- Bilingual or multilingual capabilities are advantageous for enhancing customer interactions, especially to read through Ingridients and sales assistants.
- A passion for selling with a track record of achieving sales targets is preferred.
Join us as we strive to create an engaging shopping experience for our customers while developing a strong retail team
Pay: Up to £31,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Employee mentoring programme
- Financial planning services
- Paid volunteer time
- Sick pay
- Store discount
- Transport links
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: SDL-SM2401-C
Expected start date: 10/11/2024
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