Customer Advisor

1 day ago

Poplar, United Kingdom Jones Full time

**We have an exciting opportunity to join our Jones Bootmaker team in Jermyn St, London working 10 hours over 2 days per week**_. This role will involve working weekends._
- Are you passionate about achieving sales targets and finding just the right products for customers?
- Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
- Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

**At Jones Bootmaker we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.**

**Let’s see what’s in it for you**:

- A competitive hourly rate of £12.99 (ages 18+)
- PaSS training to increase your hourly rate to £13.49 (ages 18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends

**And that’s not all, working for**Jones Bootmaker** comes with so much more to enjoy**:

- Holiday entitlement that increases with service
- Company contribution pension
- Pavers Academy - enter a world of training at your fingertips
- Pavers Foundation - nominate a cause close to your heart to receive a donation
- Wellbeing and financial support through RetailTRUST

**Want to see a snapshot of your duties?**

As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:

- Make each and every customer who enters our store, smile & feel welcome
- Showcase our luxury footwear at affordable prices
- Support the operations of the store
- Organise deliveries
- Be involved in stock movements
- Maintain an organised, clean and safe working environment

**Our stores feel like a family, here’s what we look for in our colleagues**:

- A team player
- Self-awareness
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker

Jones Bootmaker was founded by Alfred and Emma Jones in 1857. Born as a family business, it has become an integral part of the British footwear industry and a trusted source of beautifully crafted footwear on the British high street.

In 2018 Pavers Shoes acquired Jones Bootmaker, bringing it full circle back into the hands of a family-owned business with traditional values and a passion for footwear.

Jones Bootmaker operates as a multi-channel retailer with over 20 stores nationwide, and a growing online presence. The brand prides itself on using quality leathers and expert construction methods to provide luxury footwear at affordable prices.

We were recognised as a 3* Employer with ‘World Class’ levels of workplace engagement and the 2nd Best Retailer to Work For by Best Companies in 2024. At Pavers we truly believe the talents, passion, and dedication of our colleagues are the reasons for our success.

Catherine House, Northminster Business Park,
Upper Poppleton, YORK, YO26 6QU

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