Technical Writer, Mechanical and Controls Documentation

6 days ago

Banbury, United Kingdom Dematic Ltd. Full time

We’re excited to be hiring a Technical Writer focused on Mechanical and Controls Documentation at Dematic. In this role, you will join the global Product Training and Information (PTI) team which is responsible for creating and publishing high-quality documentation and training deliverables for Dematic's mechatronics products, software products, and customer solutions.

As a Technical Writer in the PTI team, you will create world-class documentation for internal and external audiences across the globe. You will collaborate with distributed development teams throughout the product development lifecycle to create reliable, clear, and concise content. You will follow DITA methodologies to create, manage, and publish your content using a Content Management System (CMS).

To thrive in this role, you should be passionate about working with engineering teams on complex technical products and making information accessible to internal and external customers in innovative and engaging ways.

**We offer**:

- Career Development
- Competitive Compensation And Benefits
- Pay Transparency
- Global Opportunities

**_About Dematic _**:

- Dematic is a global leader in intelligent intralogistics and material handling solutions. With a rich history of innovation and a commitment to excellence, we provide cutting-edge technology and expertise to optimize our clients' supply chains. We offer an inclusive and collaborative work environment where employees can thrive and make a meaningful impact. _

**Tasks and Qualifications**:
**What will you do in this role?**
- Develop a deep understanding of internal and external users and their technical documentation needs.
- Work closely with product managers and R&D engineers to develop technical information.
- Develop a deep knowledge of the products and be self-sufficient in using software with simulators, 3D models, and test equipment.
- Use mínimalist instructional design principles to develop highly effective materials.
- Design and publish multimedia, on-product help, and web-based documentation.
- Work on multiple scrum teams to plan and deliver learning materials for each software release.
- Build strong partnerships with software engineers, product managers, and other experts.
- Come up with innovative approaches to how we help people learn and use our software.
- Travel occasionally to other Dematic offices and customer sites (particularly in the first six months).

**What are we looking for?**
- Bachelor's Degree in a relevant field, such as Engineering or Computer Science or similar.
- Minimum 5 years’ experience working with technical products (hardware or software). Experience in material handling systems or similar industry would be highly beneficial.
- Proven experience with creating technical documentation.
- Familiarity with structured authoring tools and methodologies, such as CMSs and DITA.
- Exceptional writing skills to produce effective technical training for an engineering audience.
- Proven ability to plan and deliver work within an agile development process.
- Strong analytical and problem-solving skills with a high attention to detail.
- Exceptional ability to work with cross-functional teams to build partnerships and get things done.
- Full working proficiency in English language is mandatory. Additional language skills desirable.

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