Franchise Senior Lead

3 days ago


Hatfield, United Kingdom Aramark Full time

**Your Aramark journey starts here**:
**Senior Franchise Lead - Subway & Starbucks**
**Location: Hatfield, AL10 9AB (University of Hertfordshire)**
**Salary: £32,000 per year**
**Contract: Full-time, permanent**

Are you ready to lead two globally recognised brands in a dynamic campus setting?
We're looking for a Senior Franchise Lead to manage our Subway and PTS Starbucks outlets at the University of Hertfordshire. This is a fantastic opportunity for a motivated and experienced hospitality leader to take the reins of a busy, hands-on operation.

**About the Role**
As the Senior Franchise Lead, you'll take full responsibility for the day-to-day running of both outlets. You’ll manage a team of 8 staff, driving high service standards, ensuring operational efficiency, and delivering great experiences to students, staff, and visitors.
This is a hands-on management role requiring strong leadership, attention to detail, and a passion for hospitality.

**Key Responsibilities**
- Oversee all operations across Subway and PTS Starbucks on campus
- Lead, support, and develop a team of approximately 8 staff
- Manage rotas, stock levels, budgets, and health & safety compliance
- Ensure brand standards are maintained and exceeded
- Drive performance and continuous improvement
- Deliver excellent customer service across both sites

**What We’re Looking For**
- Minimum 1 year of management experience in hospitality or a related sector
- Strong team leadership and staff development skills
- Experience in food and beverage operations
- Excellent organisational and communication abilities
- A proactive, flexible, and hands-on approach
- Brand experience (e.g., Subway, Starbucks, or other franchises) is desirable
- **
Perks of the Job**:

- Competitive £32,000 salary
- Full-time, stable position within a thriving university setting
- Employee Benefits Platform access - hundreds of lifestyle discounts via the app
- Discounted meals while on duty
- Opportunity to make a real impact on the student and staff experience

**About Aramark**:
**Northern Europe - Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

**Northern Europe - About Aramark



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