Warehouse Team Leader

2 days ago

Hythe, United Kingdom TribePost Full time

**Salary**: £26,325.00 per annum.

**Benefits**:Quarterly Bonus Scheme, Employee Share Scheme, Pension, Increased Holiday with Length of Service, Staff Concessions, Employee Discounts Scheme, Employee Assistance Programme, Enhanced maternity and paternity leave.

From its beginnings as a builder’s merchant in Folkestone, FFX has grown into one of the country’s leading on-line power tool, hand tool and accessories suppliers. Our customers range from the professional, the skilled craftsman, to the knowledgeable DIY enthusiast.

We are looking to recruit a Team Leader to join our expanding business to support and assist the depot management team to achieve the financial, operational and customer service objectives of the site in line with our company vision of ‘the widest range of products, delivered quickly with great service, readily available and offered at a truly competitive price.’

**Warehouse Team Leader - Responsibilities**
- To ensure that the Health, Safety and Environmental procedures are followed by all personnel and visitors to the site.
- To conduct agency inductions.
- To assist when completing end of shift searches, in being a witness and also be of support when required for random searches.
- Managing the activities and resources to achieve financial, operational and customer service objectives.
- To plan and manage the staffing levels, to ensure optimum level of staffing is being used within budget.
- To monitor levels of consumables and conveying this information when supplies are low.
- To ensure equipment is operational and relevant checks are made and maintained.
- To assist in the management productivity to achieve KPIs, changing priorities where necessary and be proactive in looking for continuous improvements.
- To ensure company policies are adhered to and administration functions completed within deadlines and maintain accurate records in line with customer/company requirements.
- To promote harmonious and effective working relationships both internally and externally, ensuring excellent customer service through a combination of communication team-work, motivation and leadership. To lead by example.
- To communicate both upwards and downwards to enhance staff morale and understanding of business needs.
- To ensure you have a full working knowledge of operational systems and have the ability to help staff where necessary.
- To seek and partake in opportunities to develop own capability and competence on the role.

**The Individual**
- Customer focused
- Staff motivator
- Experience of working within a warehouse/logistics environment
- Ability to communicate at all levels
- Organised/Effective planner
- Proactive decision maker
- Listening skills
- Multi paced
- Ability to effectively handle conflict situations
- Assertive
- Ability to coach and train
- Multi-tasking
- Good time management
- Responsible

The duties listed are not exhaustive. Additional hours of work may be required, as determined by the needs of the business. Team Leaders may be required to undertake additional duties, responsibilities, and projects as appropriate.

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