Improvement Advisor

Join CNWL’s Quality Improvement Team as an Improvement Advisor
Central and North West London NHS Foundation Trust (CNWL) is recruiting for the role of Improvement Advisor within our Quality Improvement (QI) Team.
As a member of the CNWL Improvement Academy, you will help build our QI capacity, supporting the development of sustainable, organisation-wide change.
**About the Role**:
The QI team support staff across the organisation in the design, testing and evaluation of QI projects and programmes.
**As an Improvement Advisor, you will**:
**Enhance QI Capacity**: Deliver training to empower staff at all levels to lead improvement initiatives.
**Drive Change**: Support QI projects and Improvement Collaboratives, aligning activities with the Trust’s strategic goals.
**Inspire Teams**: Motivate and guide teams through their QI projects using the Model for Improvement and celebrating successes.
**Champion Service User Involvement**: Ensure involvement of service users and carers is central to the QI process.
**Documentation**: Document improvement efforts, including reports and case studies, to showcase project outcomes.
You will collaborate closely with the wider QI team to scale and sustain improvements across all services within the Trust.
**About You**:
We’re looking for a proactive individual with strong knowledge of QI methodologies and excellent communication skills. You should be committed to fostering a culture of continuous learning and improvement, engaging both staff and service users effectively.
This is a key role within our Quality Improvement (QI) team, offering the opportunity to support continuous improvement across CNWL.We’re looking for a skilled improver who can support change using improvement methodologies, engaging with a wide range of stakeholders at all levels.
**As an Improvement Advisor, you will**:
Oversee central QI programmes, ensuring they align with the Trust’s strategic priorities, and engage staff, service users, and carers throughout.
Support Senior Leaders within the organisation’s operational structure with QI expertise.
Advocate for the CNWL QI approach, raising awareness and enthusiasm for improvement. You will support staff in adopting the Model for Improvement into daily practice.
Collaborate closely with leaders, including the Head of Quality Improvement, Director of Improvement, and Trustwide Clinical QI Lead, to shape and scale up improvement efforts. Your ability to influence diverse teams will be key in driving lasting change.
This is a role for an individual who is committed to improving healthcare and delivering measurable impact. You will work in a collaborative environment where your expertise will help improve patient and staff experiences.
For more details, please refer to the Job Description and Person Specification.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Deliver QI Curriculum
With other Improvement Advisor (IA) colleagues develop the QI training curriculum and prospectus. This will include a blend of classroom training, virtual training, on-the-job training, e-learning and self-directed study.
To be responsible for the design, development and delivery of the trustwide QI curriculum to improve QI capacity and capability across the Trust.
To provide analysis of the training delivered and adapt accordingly to ensure optimum effectiveness
To act as a member of the QI faculty for developing/teaching improvement science
To represent the Trust’s QI programme at internal and external event
Develop and maintain effective networks with QI colleagues both across the Trust and externally
Demonstrate QI competencies and be a credible, senior ambassador for QI across the Trust
Divisional QI Work
To provide leadership and improvement expertise for allocated division(s) within the Trust, supporting the development of QI infrastructure within division
To be a point of contact for QI work within a division.
Responsible for planning, and development of QI support across a specific division.
Working closely with the Head of QI Team to ensure divisional improvement support is consistent and aligned to Trust approach
Lead on identification and sharing of good practice amongst the QI team and subsequent spread across organisation.
Provide expertise and coaching to staff in good improvement practice
Maintain effective working relationships with operational management teams to ensure effective resolution of issues as they arise
Ensure customer feedback on QI team performance is routinely obtained from operational teams, analysed and acted upon
Ensure relevant organisational learning from improvement activity is identified, recorded and shared as appropriate
Ensure operational management teams are provided with relevant reports in