Deputy Hospitality Operations Manager

2 weeks ago

Bath, United Kingdom University of Bath Full time

**Deputy Hospitality Operations Manager**

The University of Bath has a great opportunity for a Deputy Hospitality Operations Manager to join our team.

**About us**:
The University Hospitality department isn't just about student catering. We have several outlets on campus all serving high quality food and drink options. As well as catering to students, we host large conferences and banquets. Our customers are as diverseas our food.

**About the role**:
This is a key role requiring you to:

- ensure that all Food Safety, Health and Safety, Licensing Laws and all other legislation is adhered to.
- be responsible for strategically developing and maximising the profits of the Food and Beverage outlets.
- be responsible for the front and back of house staff, their development and management, including managing their direct reports.
- ensure that financial targets of your outlets are achieved by increasing sales and controlling costs to maximise profitability.
- create a culture of excellent customer service
- have the ability to communicate effectively, influence others and
- build/lead a committed team.

Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract. You will be expected to manage your own time, working a minimum of 36.5 hours per week.

**About you**:
You will ideally have multi-site management experience of high-volume F&B operations, to include a sound working knowledge of both front and back of house environments. With extensive experience in leading and motivating multiple teams, you will have successfullyplanned, managed and implemented new styles of service, events and functions, leading with a hands-on approach.

**What we can offer you**:
Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work.

We recognise the commitment, achievements and talents of our workforce through our offering of initiatives and benefits, including (but not limited to):
**Generous employer pension contributions**

**39 days (pro rata) holiday (annual leave, discretionary days and bank holidays)**

**A flexible working environment**

**A commitment to personal and professional development**

**Ofsted outstanding rated onsite nursery**

**Salary exchange scheme (cycle to work)**

**Onsite private and NHS dentist, onsite medical centre**

**Employee discount scheme**

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learningenvironment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disabilityconfidence and supporting disabled staff.

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this the personal details of all applicants will be withheld at the initial shortlistingstage.

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