Quality Assurance Officer

2 weeks ago

Reading, United Kingdom University College of Estate Management Full time

**Quality Assurance Officer**

**Full time (35 hrs/wk), Fixed term maternity cover (up to 12 months - until maternity cover returns to work)**

**Split place of work between Horizons (Reading, Berkshire) and Home Salary £27,000 - £30,000 FTE pa plus benefits**
- **Be at the heart of quality assurance with a leading online university**_

University College of Estate Management (UCEM) is long-standing and leading provider of supported online education. We exist to provide accessible, relevant and cost-effective education which enhances careers, increases professionalism and leads to a betterBuilt Environment; we are also very passionate about sustainability. Operating from the UK and Hong Kong we have a global reach, and at any one time over 3,500 students are studying online with us. UCEM passed its first ever inspection by Ofsted with flyingcolours after earning an overall rating of 'Good’ in November 2021.

The Academic Quality Unit is a small team with big ambitions. Our mission is to drive excellence through a high quality, knowledgeable and professional support service that maintains standards and underpins a consistently outstanding student experience.This is an exciting opportunity to join the team and help to develop and manage the quality assurance and enhancement processes at UCEM.

Your key responsibilities will centre around:

- Managing the quality assurance events for our programmes, including validation and approval events, and periodic review and re-validation;
- Seeking accreditation and re-accreditation of programmes with PSRBs;
- Helping to maintain our higher education academic infrastructure;
- Drafting policies and regulations and writing reports, as well as taking minutes;
- Supporting module and programme amendment processes;
- Running the student complaints and appeals process.

You will interact with a wide number of internal and external stakeholders, so communication and relationship-building skills are a must. Strong planning and organisation skills are critical, as well as the ability to maintain focus on deadlines and payattention to detail. Experience of quality assurance, standards, and/or compliance is desirable but not essential and you must have the confidence to take full ownership of your areas of responsibility.
- At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers and our people consistently report high levels of employee satisfaction; your contribution will bevalued, should you join us._

**JOB SPECIFICATION**

We have a very detailed job specification for this role so please, before applying, take a look at the job section on the UCEM website to find out more

**INFORMAL DISCUSSION**

For an informal discussion about the role please contact Helen Edwards or the HR team - details can be found within the job specification, located on the job section of the UCEM website.

**APPLICATION DETAILS**

**CLOSING DATE**

Monday 25 April at 12 noon.

**INTERVIEWS**

**NOTE TO AGENCIES**

We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.

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