Kyc Operations in Business Control Head

4 days ago

London, United Kingdom Citi Full time

The KYC Operations Senior Group Mgr a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi. **Responsibilities**: - Lead the design and implementation of global operational capacity and productivity framework to ensure an effective and sustainable end-to-end KYC process across the KYC Business Support Unit (BSU) and ensure global compliance with KYC standards - Develop, manage, and continuously optimize productivity strategies in accordance with global standards and partner with business and Compliance to ensure throughput is accurately reflected - Work with global operational teams to set productivity targets at a global, regional, hub, satellite, team lead and individual level - Adapt to changes in KYC client population, regulatory commitments, internal compliance commitments, etc., as appropriate - Lead impact analysis assessment sessions related to technology change requirements, operational procedures and processes, Citi external clients, Business Risk and Controls, etc. - Ensure adequate capacity planning/workload prioritization across Regional BSU Hubs and Satellites relative to identified targets, SLAs and Regulatory commitments and participate in management forums for establishing vision and setting management strategy relating to the KYC Program - Lead AML KYC projects and transformation programs that improve operational productivity, manage critical project activities, inter-dependencies, risk components, progress communication, coordination, and collaboration across teams / KYC commitments - Directly engage global Core functions (e.g., Re-Engineering, Business Solutions and Support, Controls and the Business Management Office) during CitiKYC, process improvement projects, CitiKYC system releases and preparation of management reporting material**Qualifications**: - 15+ years of experience - Experience in people management **Education**: - Bachelor's degree/University degree or equivalent experience - Master's degree preferred - **Job Family Group**: Compliance and Control - **Job Family**: Business KYC - **Time Type**: Full timeCiti is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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