Senior Business Travel Consultant

2 weeks ago

Liverpool, United Kingdom BCD Travel Corporate Full time

Are you someone who thrives under pressure and enjoys an exciting and challenging work environment? If so, we have the opportunity for you

Senior Business Travel Consultant

Full-time, based in Liverpool, UK

We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role you will be the primary point of contact for the customer and provide active travel consultation towards the business customers, including travel details and up-selling of related product. This position performs at an expert/senior level and demonstrates an extensive understanding and applicability of all areas in the travel industry.

A snapshot of this opportunity

Search and confirm travel reservations for the customer
Strong understanding of a client travel policy and can consistently provide consultation to the customer
Fulfill all requests regarding necessary regulations
Provide the client with the required industry information, such as low fares, exchange costs, and penalties
Adhere to BCD Travel policies and procedures to maintain quality control
Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

How you can set yourself apart

Relevant travel agent experience
Solid working knowledge of the travel industry, policies, procedures, and processes
Advanced skills on travel industry systems GDS Sabre and Galileo
Strong verbal and written communication skills
You demonstrate excellent internet research skills for client information

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

Interested?

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- Note: We’ll give preference to internal and/or furloughed employees.

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