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Sea Freight Operations Coordinator

2 weeks ago

Manchester, United Kingdom Rutherford Briant Full time

My client is a UK leading Freight forwarding company with multiple newly built office locations across the UK.

This role has become available due to company growth and is offering an organised person with previous Sea Freight Coordinating experience a salary of £30,000.

The company have supportive teams as well as Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.

As the Sea Freight Operator, you will be responsible for arranging and monitoring Sea freight shipments and liaising with suppliers and partners to deliver a high level of service to clients, so their expectations are met.
The company has its own free carpark with lots of parking available**.**

**Salary**: Up to £30,000 per annum
**Type**: Permanent
**Office Hours**: Monday - Friday 08.30 hours - 17.30 hours

**Main Job Duties & Responsibilities**:

- Assist the Supervisor General Sea Freight Operations in the execution of duties in support of the Head of Air and Ocean’s vision of the company to become more competitive and profitable
- Understand and execute the departments vision of good business development to successfully move Sea Freight products
- Complete all Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction
- Correctly complete all customs import/export declaration forms
- Ensure all operational activities are completed on time
- Immediately report any amendments to the customs declaration forms to line manager
- Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly
- Maintain and utilise the operational system at all times
- Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs
- Maintain regular communication with sales teams reporting new sales leads and handover of shipments
- Create new and maintain current SOPs for the department
- Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager
- Follow up late customer payments in conjunction with credit control
- Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format
- Implement and improve new efficiencies in customer workflow in conjunction with line manager
- Ensure all reports are generated by given deadlines and handed to line manager
- Accurately complete all invoicing for imports, exports and clients within 48 hours of activity
- Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay

**Skills & Qualifications**:

- Previous experience of Freight Forwarding export/Imports Sea freight industry
- High level attention to detail
- Good working knowledge of Microsoft Excel
- Must be able to prioritise and organise own workload
- Must be a team player
- Have commercial awareness