On Board Host

3 days ago

York, United Kingdom SSP Full time

**On Board Host for TransPennine Express (TPE) - York Station.**

**Pay Rate: £13.20 per hour plus commission**.
**Hours**: Full Time (39 Hours).
**Shifts**: Rotational shifts between 6am and 8pm, including some weekends.
- Due to some responsibilities within the Onboard Host role, applicants will need to be **18 years of age or over** to perform certain tasks or work on certain shifts.
- Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.
Full Training will be provided.

**AS AN ON BOARD HOST YOU’LL**:

- Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
- You can claim upto 50 rover tickets for TPE network rail for family & friends.

**WHY JOIN AS**ON BOARD HOST?**

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

- **
Employee Discounts**: Enjoy up to a **50% discount** on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
- ** Up to 75% discount off on SSP brands during work hours.**:

- ** Friends and Family App**:20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
- ** Learn while you Earn**: Access to award-winning training, apprenticeships and development.
- ** Internal Growth Opportunities**: Build your career with us **70%** of our Managers are internal promotions.
- ** Health and Wellbeing Support**: Retail Trust, flexible working, family-friendly leave.
- ** Culture**:We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- ** Financial Support**: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- ** Referral Rewards**:Get rewarded with £400 for successful referrals.
- ** Holiday Allowance**: 28 days holiday pro rata, inclusive of Bank Holidays.
- ** Rewards & Recognition**such as RG Stars, Extra Mile Vouchers, and more.
- ** Travel and Leisure Pass**:Duty and Leisure pass for TPE after probation.

**_
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives._

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