Data & Insight Lead
3 days ago
As a key member of the Customer Strategy & Insight Team, you’ll develop a data roadmap tasked with driving effective customer decision making whilst identifying improvements in how data & insight is used across the organisation.
The role is fundamental to a wider transformational change strategy across the business - you will be championing data and insight delivery, bringing about impactful and lasting change.
**Selection of accountabilities**:
- Develop effective relationships with stakeholders and business partners to understand individual needs
- Formulate & implement analytical solutions to business challenges and transform to clear, concise findings suitable for senior audiences
- Be an advocate for the appropriate use of data and insight to support organisational objectives
- Develop a strategy that allows the development of 'best in class’s data, research, insight processes, systems and approaches
- Champion the use of tools and services such as visualisation dashboards
- Interface and articulate business needs to ensure the pervious of master data management and data warehouse initiatives are fit for purpose
- Ensure the effective delivery of BI, analytics and insight pipelines, ultimately providing the business with a better understanding of customer trends & behaviour
- Build and run the data analytical environment that will enable the business to answer questions that are needed to achieve commercial and reputational requirements
**Experience required**:
- Demonstrable ability to design and lead successful data strategy and insight initiatives
- Detailed knowledge of data insight, architectures, analysis, research, and data governance best practice
- Passion to derive solutions to complex problems through data analysis and modelling
- High levels of logical thinking and problem-solving skills
- Strong business and commercial acumen gained from an insight or customer led environments - able to work across business lines at a senior level to influence and effect change
- Knowledge and experience working with teams involved in data structure design and related software management
- Experience introducing, championing, and driving data & insight capability
- Open approach, confident and able to both challenge constructively and to receive challenge and feedback
- Well versed using leading insight, analysis and data visualization tools (from Power BI | Tableau | Excel | SPSS)
- Experience with business information generation and analysis methods.
Salary £58,000 - £65,000 + benefits.
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