Associates in Payments Supervision

Salary: National from £40,600 to £47,100 and London from £44,900 to £52,200 per annum

Are you passionate enthusiastic about tackling consumer harm? Are you fascinated by the threats and opportunities posed by e-money and payments firms? Are you intrigued by the chance to tackle risks in e-money or payments? If the answer to any of these is yes, and if you want to have influence in any of these areas as part of a team focused on reducing harm and raising standards in this exciting and fast-moving sector, then we would love to hear from you

The Payments and Digital Assets Directorate is recruiting for two talented individuals to join us here at the FCA. We are creating a fair and more resilient financial system across the Payments and Digital Assets landscape. We work across a fascinating, fast-moving sector and have a range of tools available to oversee firms and tackle risks.

The Market Interventions - Payments (MIP) Department is responsible for supervising over 1,300 innovative and fintech focused payments and e-money institutions in the UK. These firms provide a range of services from merchant acquiring to non-bank payment service providers for consumers, small medium enterprises, and large corporates. The department supervises firms to identify and address regulatory concerns ranging from prudential weaknesses to lack of financial crime systems and controls. Operating in a challenging environment, the department co-ordinates with colleagues across the FCA, international regulators and law enforcement agencies to protect consumers and the wider financial services industry.

What you will be doing
- Owning and managing a portfolio of supervision cases related to the Payments/E-money sector
- Engaging with internal and external stakeholders to resolve cases in line with departmental processes and agreed SLAs
- Forming judgements on supervisory issues within firms, with support and training from colleagues and seniors
- Supporting colleagues on complex casework, helping deliver regulatory outcomes that can set precedent for future decisions
- Participating in collaboration with law enforcement agencies and regulatory authorities both domestic and international, using FCA powers to reduce and prevent harm
- Contributing to projects that help to facilitate BAU work, ranging from developing processes, frameworks, and strategies serving a range of operational and regulatory objectives
- Delivering against the supervisory strategy

What will you get from the role?
- The opportunity to shape and deliver the supervision of a fast-changing, diverse portfolio and gain insight into innovative business models and innovation across each sector.
- Working in a friendly and supportive directorate overseeing exciting sectors
- Building supervisory experience, such as use of relevant regulatory tools, taking ownership and justifying case decisions, and using influencing skills to secure good outcomes from stakeholders
- Developing knowledge of a fast-moving sector, including a strong understanding of the technology, and international regulation behind it
- Potential for interacting with internal senior management on high profile work
- Experience inputting into a wide variety of internal requests, such as information for international law enforcement agencies, FOI requests, press or media briefings, and more

Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.

Core benefits that you will receive as standard are:

- 25 days holiday per year
- Private healthcare with Bupa
- A non-contributory Pension of at least 8% of your basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach the age of 35)
- Life assurance of eight times your basic salary
- Income protection
- We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations

The skills and experience you will have

Minimum
- Experience of assessing and analysing information from a broad range of sources: you will be analysing complex information and data, exercise robust and consistent judgement that balance a range of factors
- Proven experience of presenting work to others: you will need to demonstrate effective communication skills to present key issues clearly and succinctly both orally and in writing to a diverse audience in a clear and concise manner
- Proven experience of strong stakeholder management: you will need to engage internal stakeholders to build and manage relationships, adapt your approach, and flex your style to influence stakeholders to achieve a common objective

Essential
- Experience of managing competing